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ADG Online Solutions Service Engineer Interview Questions and Answers

Updated 16 Mar 2024

ADG Online Solutions Service Engineer Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Numerical logic reasoning

Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - aptitude is must

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About fit out work
  • Q2. About fit out audit points
  • Q3. Sit interior work

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly check all fit out interior work with audit points,
Ceiling work, wooden work, civil work, electrical, plumbing etc.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

English test for checking the grammar and speaking skills

Round 2 - HR 

(1 Question)

  • Q1. What was your last ctc
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. About yourself and why are you join this company
  • Q2. What is the BPO nad what is the customer service
  • Ans. 

    BPO stands for Business Process Outsourcing. Customer service is the assistance and support provided to customers before, during, and after their purchase of a product or service.

    • BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or sales.

    • Customer service involves addressing customer inquiries, resolving issues, providing product i...

  • Answered by AI
  • Q3. Can you tell me daily routine
Round 3 - HR 

(1 Question)

  • Q1. About yourself and salary dicussion

Interview Preparation Tips

Interview preparation tips for other job seekers - All good
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About fit out work
  • Q2. About fit out audit points
  • Q3. Sit interior work

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly check all fit out interior work with audit points,
Ceiling work, wooden work, civil work, electrical, plumbing etc.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Excellent communication from and the great people

Round 2 - Case Study 

Outstanding Supporting Actress for the Comedy Program for the

Round 3 - HR 

(2 Questions)

  • Q1. Fabulous news and congratulations on the win today and all
  • Q2. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Goodness gracious you have to

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Choose any topic and speak 2 minutes
  • Ans. 

    The importance of empathy in customer service

    • Empathy is the ability to understand and share the feelings of others

    • Empathy is crucial in customer service as it helps build trust and rapport with customers

    • Empathy can be demonstrated through active listening, acknowledging the customer's feelings, and offering solutions that address their needs

    • Examples of empathy in customer service include apologizing for inconveniences,...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. About your last company experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to prepare any topic like your last birthday, trip and covid 19 and women empowerment
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself ?
  • Q2. You can give details about yourself.
Round 2 - One-on-one 

(2 Questions)

  • Q1. Just a simple question about technical round.. hard disk..
  • Q2. They check your technical knowledge only

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident what you are saying...

I applied via Walk-in and was interviewed in Jul 2021. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself
  • Q2. Where do you live?
  • Q3. How'd you travel here to there?
  • Q4. Why do you want to join our company?
  • Q5. What do you know about this process(customer care)?
  • Ans. 

    Customer care process involves providing assistance and support to customers to ensure their satisfaction.

    • Customer care process focuses on addressing customer inquiries, concerns, and issues.

    • It involves effective communication and problem-solving skills.

    • Customer care representatives strive to provide excellent service and build positive relationships with customers.

    • They may handle various channels like phone calls, ema...

  • Answered by AI
  • Q6. Your expected salary?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just don't fumble, be confident with your answer.

I applied via Walk-in and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Introduce yourself?
  • Q2. Which all languages do u know ?
  • Q3. Talk for 3-4 mins on given topic .
  • Ans. 

    Importance of communication skills in customer service

    • Effective communication builds trust and rapport with customers

    • Active listening helps to understand customer needs and resolve issues

    • Clear and concise language avoids confusion and misunderstandings

    • Empathy and positive language can de-escalate tense situations

    • Examples: repeating customer concerns, summarizing solutions, using positive phrases like 'I can help with t

  • Answered by AI
  • Q4. They give one situation like u need to tell what will u do in such situations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just have good communication and English is must .. u will easily clear all rounds

ADG Online Solutions Interview FAQs

How many rounds are there in ADG Online Solutions Service Engineer interview?
ADG Online Solutions interview process usually has 2 rounds. The most common rounds in the ADG Online Solutions interview process are Aptitude Test and HR.

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ADG Online Solutions Service Engineer Interview Process

based on 1 interview

Interview experience

3
  
Average
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