Zydus Lifesciences Interview Questions and Answers

Zoho CRM, Zoho Desk, Zoho Books, Zoho Creator, Zoho Campaigns

• Zoho CRM - Customer relationship management tool for managing sales, marketing, and support

• Zoho Desk - Help desk software for customer support

• Zoho Books - Accounting software for managing finances

• Zoho Creator - Low-code application development platform

• Zoho Campaigns - Email marketing tool for creating and sending campaigns

I have worked on Zoho CRM, Zoho Desk, and Zoho Creator.

• Zoho CRM - customized sales processes and workflows

• Zoho Desk - implemented ticketing system for customer support

• Zoho Creator - developed custom applications for business needs

Yes, Deluge script is a scripting language used in Zoho Creator for automating workflows and creating custom functions.

• Deluge script is used in Zoho Creator to automate tasks and create custom functions

• It is similar to JavaScript and has a simple syntax

• Deluge script can be used to perform calculations, manipulate data, and interact with external APIs

Yes, I have used custom functions in Zoho Developer for automating tasks and enhancing functionality.

• Used custom functions to automate repetitive tasks

• Enhanced functionality by creating custom functions tailored to specific needs

• Examples: creating a custom function to calculate and display total revenue, or to send automated emails based on certain triggers

Lead generation strategies involve networking, content marketing, social media, and email campaigns.

• Networking events to connect with potential leads

• Creating valuable content to attract leads through SEO

• Utilizing social media platforms for targeted advertising

• Implementing email campaigns to nurture leads and convert them into customers

I have extensive experience working with various CRM systems to manage customer relationships and drive business growth.

• Implemented and customized CRM systems to meet specific business needs

• Trained team members on how to effectively use CRM tools

• Utilized CRM data to analyze customer behavior and improve sales strategies