What is ment by tech support and trouble shooting

Question

Accepted Answer

Tech support involves providing assistance with technical issues while troubleshooting is the process of identifying and resolving problems.

Tech support involves providing assistance to customers who are experiencing technical issues with a product or service.
Troubleshooting is the process of identifying and resolving problems that are preventing a product or service from functioning properly.
Tech support and troubleshooting can involve a variety of tasks, such as diagnosing software or hardware issues, providing guidance on how to use a product or service, and resolving connectivity problems.
Examples of tech support and troubleshooting include helping a customer set up a new computer, resolving issues with a printer, or troubleshooting problems with a website or app.
Effective tech support and troubleshooting require strong problem-solving skills, patience, and the ability to communicate technical information clearly and concisely.

Popular interview questions of Sales Advisor