ZoomInfo Customer Solution Analyst salaries in Customer Success, Service & Operations in India

Likes

The learning part and the work satisfaction is awesome. If you are lucky then the salary part would also be good.

Dislikes

leadership is worst I have seen so far. Almost everyone in my department have more than 3 - 4 formal complaints but there is no one to listen. Some leaders even harass people also in Success department and people know the name yet noone reacts. Appraisal is a joke. Promotion is a even bigger joke. Valuable work is distributed by who knows what factors but it is base less.

Likes

Nothing as such I have experienced

Dislikes

HR Politics People with less experience and service based companies has more salary like 28lac per annum and people with 5 years exp in Saas has 10 lac per annum. Shameless HR team full of false promises, Kindly hire best HR team including HR director

Likes

... and colleagues Employee centric company ( Gifts and perks during festivals ) Good pay for Accounts employees compare to other companies RSU to employees

Dislikes

Really I can’t find anything .

Likes

Company Culture is absolutely amazing. The events conducted by the Employee Experience team is amazing and the work they do is underrated. The care they take is absolutely amazing.

Dislikes

Promotions are solely based on seniority not through the work

Likes

Great place to work but it also depends on your team and manager, most of the team feels the same. We can learn a lot, a good work-life balance. It will be a great platform for all.

Dislikes

the organisation in India is the worst. These Indian HR are being like typical Indian Org but it was not like before when Zoominfo came to India. As an international Org, it's a great company but not in India.