Whirlpool Customer Service Representative salaries in India

Likes

...ny's balance sheet and impact of one's role on the balance sheet (however minor it may be) is a great feeling 4) Compensation is decent (considering that it is in manufacturing sector ) 5) You get great products at a great discount and that too, without any limit on the number of products

Dislikes

1) Constant churn and layoffs - Lack of job security makes concentration on one's work a difficult task 2) Whirlpool Corporation's global HR policies are blatantly bypassed - one example is that employee's work timings are flexible as per the global policy, however, local HR tracks the timing of each employee and sends the sheet to the managers each month and employees who are not staying back post the office timings are called in on Saturdays. Another example is that employees who utilise their Earned Leaves are punished, the expectation is that employees have to apply for leaves but attend office without punching in. All employees are shown as having taken the mandated off days for record purpose only, whereas they have to come in to work and ensure that they have not marked their attendance. 3) Zero trainings over the past 6 years - If you are already skilled and trained, you can utilise those skills here, but forget learning and development 3) Work-life balance is a myth in many functions, some of the functions, especially manufacturing, are severely under-staffed and some are generously over-staffed 4) Life in functions other than Manufacturing is good - avoid a role in the manufacturing/operations umbrella (Including Supply Chain, Logistics, Manufacturing Engineering, Quality, Operations, Maintenance) 5) Absolute lack of cohesion between various functions means one is constantly on the run trying to undermine other functions and also defending one's own function against allegations by other functions - this time could be easily spent in doing something productive 6) There have been few instances where Safety has taken a back seat, giving priority to Cost over Employee Safety, this is not a norm, but has definitely happened

Likes

Work culture is very good.

Dislikes

Variable in the CTC is between 10% to 15% as performance bonus. As per company performance employee getting this performance amount & not as per individual performance. Most of the times we getting this performance bonus as 0%, 40% due to company poor performance.

Likes

Good work environment and culture. Teammates are supprtive and the management is transprant. There is a huge cafeteria and gaming arcade for chilling.

Dislikes

There is a lot of politics and the management doesn't address our issue. Salary is decent but growth is fast.

Likes

Whirlpool is a well recommended company to work for, work life balance is excellent.

Dislikes

Company should look more into the compensation factor as it’s competition companies have done which is making the toxic environment for whirlpool employee when he compares his salary.

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policy are good, appraisal are fair and they give good salary hike and bonus every year.

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow. There is a bond of 2 year before which you cannot resign. On the job training is not given to new joinees.