Visa Customer Support Executive salaries in India

Likes

Salary, cafeteria, free cab service

Dislikes

All maintenance projects. All good work is at US or Europe offices. No work life balance after Microsoft guy came in. Micro-management and tracking at every level. No job security. Majority of good folks have left. Now crowd comprises from either ones coming from service-based companies or very small startups. Too many infra issues developers have to solve. 10% development effort, 90% infra resolution. Everyone is trying to save him/her so the environment has gone bad. Many folks are working on weekends as story points per sprint are 15+. Last over obsession for GenAI.

Likes

...d Benefits: Visa's compensation and benefits package is definitely a highlight. The salary is competitive, and the health insurance, retirement plans, and time off are generous. This is a major plus, especially compared to some of my previous employers. * Cutting-Edge Technology: Visa is invested in staying ahead of the curve in terms of technology. I've had the opportunity to work with some of the latest tools and platforms, which has been great for my professional development. * Global Scale: The sheer scale of Visa's operations is impressive. Working on projects that impact millions of people around the world is definitely something unique to this company.

Dislikes

* Steep Learning Curve: Coming from a different company culture, I found the initial onboarding and learning curve at Visa to be quite steep. There's a lot of internal jargon and processes to get your head around. * Siloed Teams: Despite the interconnected nature of the work, I've noticed a tendency for teams to operate in silos. This can sometimes hinder collaboration and create communication challenges. * Fast-Paced Environment: While the dynamic environment can be exciting, it can also be quite demanding. There's a constant pressure to deliver results quickly, which can sometimes lead to long hours.

Likes

Good pay Free office cab

Dislikes

No job security. You can be fired any day on spot. Micro management from top to down Bad quality work. All projects in Bangalore are maintenance projects. Stay away from this company. They attract employees with high packages and then destroy their career.

Likes

Good teammates

Dislikes

Meaningless cost cutting and layoffs - even competent, hard working people are getting laid off even when the company is hiring resources with similar skills in parallel. Too much office politics and favoritism

Likes

The monetary perks and flat leadership hierarchy Good variable pay. Defined process Good people and culture. Be careful when you are getting hired, make sure to understand regarding the band you are getting.

Dislikes

Job security, lay off happened recently Too much boundaries of roles, you will hardly get appreciated if you do something beyond your role. It may even go into escalation against you.