Unipath Specialty Laboratory Senior Customer Service Executive salaries in Kolkata

Likes

Since this is my first company in the diagnostic sector, I have learned a lot about the industry, from test processes to dealing with doctors and clients. Some segments of Unipath have good reporting quality, which doctors trust, and that makes it easier to build relationships. Working here has also given me exposure to the market and improved my communication and handling of different situations.

Dislikes

Since this is my first company in the diagnostic sector, I had to learn everything on my own through on-the-job training, as there was no support from management & doctor for training in my first three years. Job security is poor, and the increment policies are disappointing—even after achieving 100%, the growth is not satisfactory. There are no incentives for exceeding targets, and even small things require constant follow-ups. The work culture is not great, as most people are just focused on securing their jobs rather than improving the company.

Likes

What I truly loved about working at Unipath Specialty Laboratory Limited was the sense of community and support among colleagues. The culture here encourages collaboration and innovation, making it a place where everyone feels valued and heard. I also appreciated the commitment to professional growth; I felt empowered to develop my skills and contribute meaningfully to the team. It’s been a rewarding experience to be part of an organization that genuinely cares about its people and its mission.

Dislikes

While working at Unipath Specialty Laboratory Limited, I found that there were occasional challenges with communication between departments. However, I see this as an opportunity for growth. Enhancing interdepartmental collaboration could lead to even greater efficiency and innovation. I appreciate that the leadership is receptive to feedback and is committed to continuous improvement, which I believe will help foster a more cohesive work environment in the future. Finding ways to balance workloads more effectively would help in reducing stress and enhancing productivity.

Likes

It’s good experience it very knowledgeable knowing and helpful experience for me I like to work here very helpful shinier doctors staff management

Dislikes

But it’s management is very weak our doctors team is very good & intelligent they do their work very aggressively

Likes

Company is good for who want to really work

Dislikes

Lots of pollitics and no chance to grow your career lotsoff seniors are illlitrate and they have no sense....they forget that in which industry thay working.....

Likes

Covid gave me the best job, when I moved to unipath speciality laboratory. Friendly atmoshpher, it helped me to grow. Doctors, technicians, HR, Hod, coulegue everyone is helpful. I leant a lot.

Dislikes

Some negative people were there, but management took the right step and removed them from the organisation. So for me nothing is negative.