Theobroma Foods Food, Beverage & Hospitality Department Salaries in Navi Mumbai

Likes

Company gives salary always on time.

Dislikes

The environment of theobroma is toxic. Shift our is too long. And funny thing is that chef don't want to do any impovment. They like people who do Oiling to Plant head. I will not recommend this company to any one

Likes

This review is regarding the contact center of Theobroma located in Deonar. What I liked about this job was that the work is very simple; you just need to attend inbound calls, which is typical for a call center job. However, there are many aspects that I disliked.

Dislikes

There are lots of office politics, no growth opportunities, and the salary is also very average. There are no leave benefits; we have to beg for a day off, even for emergency leave, and provide all documents, even in cases of family deaths, where there's no humanity shown. Moreover, the worst person there is Pooja Yadav, who is a team leader and runs all the office politics, manipulating people without maintaining professionalism. They try to bring you down if they feel you will be promoted. Additionally, there are allegations of illegal substance use during shifts, with Pooja Yadav's support. It has been highlighted to management multiple times, but no actions have been taken. Furthermore, there are instances of racist behavior based on religious beliefs.

Likes

Free coffee

Dislikes

The pay is always late and they let me go due to not having enough customers but then they hired somebody new never talked to me and I was always discriminated against I have never worked for a worst place I do not recommend working here they weren't even going to be paying me the proper wage and the boss is super rude

Likes

Being approximately 2 decade old company, the quality of the products to customers, and moderate compensation to their employees are one of best positive notes. The aims of the owners are crisp and clear. The transparent ideas and innovations are very impressive.

Dislikes

The regional operations management are mostly from non relevant background who presents very vague information down the line. The decisions and actions are pretty lame and often delaying. Unwanted, Inappropriate, Lenghthy and Unstable processes by the irrelevant and inexperienced regional operations management, makes the environment unfocused and untidy. Found the outlet level staff full of unprofessionalism, and lacking basic knowledge, information and the etiquettes towards the customers, japotizing the brand standards. And lastly, for approximately 2 decades into existence, there is No Standards for Operating Procedures. One can compare it with any other ordinary local corner shop selling sandwiches, pastries and soft beverages.

Likes

There is no job security as they were the first to remove the employees from the company at the time of Pandemic, culture is poor and management is worst unless you are on that level where you can exploit other.

Dislikes

Everything, No bonus, no good food for staff, Poor HR no sense how to deal with employees, poor seniors as they only focus on how to complete the production even if you work for 15 hours with no overtime.