The Smart Cube Customer Support salaries in India

Likes

Hybrid work - that's all and probably the only lever keeping people here. Not because the company cares or anything.

Dislikes

...alance. You are expected to put over and above office hours and get no overtime. Cost cutting has made this company let go of many resources and now the people left behind are streching. Say goodbye to good appraisals or understanding managers. Somehow nobody has anything under their control and everything is a directive from above. Above here means WNS (a BPO for God's sake) that acquired this company. That's all. If you want to question whether this company/industry/country is right for you every second of the day then please welcome.

Likes

Pretty low level firm with no professionalism, employees basics are even screwed up & are sitting on designations & pay cheques by licking the leadership's a**, the manager was so insecure with my knowledge that she played cheap to make me switch departments, a typical toxic lady of a daily soap with no class & just b****ed me out like a typical teenage girl from a village & HR is just manager's slave with no power of their own, you want to enjoy some toxic daily soap drama, feel free to come

Dislikes

Everything

Likes

Good work life balance . Easy to communicate with the upper management.

Dislikes

Very low increments and salary benefit as compared to the market standards. No training and development sessions that can add value to an employee.

Likes

The sync with the managers and project leads is really good. They do understand the issues in case you have any problem. With flexible work from office guidelines, couldn't recommend a better place to work.

Dislikes

Compensation benefits are around 30-40% lower than the industry standards (if compared to big 4 or other consulting companies). Rest everything is great.

Likes

Not much to add here.

Dislikes

...d & sweat), literally a company that needs to work vastly on corporate mindset. During covid they made employees work 14-16 hours regularly if not more and with less compensation- even when the organisation had loads & loads of work.