Sundaram Finance CRM/Customer Service Manager salaries in India

Likes

You can develop your overall skills. One of the best company to start your career. You will learn from basics and get time to develop yourself. People are supportive and helpful.

Dislikes

Promotion are very slow and salary breakup is very bad most part of the salary is shown as allowance. Also you have to do all the work like sourcing,fi, disbursement, collection, repo all the things though it is good that you will learn all the things but very hectic to achieve the monthly numbers. Motive period is of 3 months.

Likes

I like that no matter what your salary gets credited on the last day of every month. I like the fact that even during the Covid, there were not major layoffs. I like that the company gives 2 Saturdays off in a month, so you don't have to work 6 days every week.

Dislikes

I don't like that most of the responsibilities are on the shoulders of Cashiers of the branch, every day he has to reach office at 9:30am sharp and open the office (while the field staff can come late at 10:30am) and have to sit in the evening till 7 or 8 sometimes till everybody leaves because he is the one who has to close the office. Cashier's duties are not limited but can extend upon the work given to him. He has to make arrangements to fix any issues that the branch faces, right from IT related issues to electrical failures from handling sweepers etc. The company is very conservative, you'll have to provide proof for every penny spent from company's account. Moreover, company's polices of making payment to vendors/suppliers is pathetic, supplier will have to provide lots of documents so that their code is created in the company, most of the small vendors will not provide so many details. Even after opening the code company will cut the TDS and make the payment to the vendor. I'm not even mentioning other tasks a cashier has to perform because the list is too long, and most of the tasks I take it as my duty even though it does not come under my job profile.

Likes

The thing which I liked is lost, the USP of Sundaram is gone, no value for talent, only favourism works here. The atmosphere has worsened in the last 4 years and is going to be worse in the coming days too.

Dislikes

Favourism, no value of talent, no motivations, very late promotions and miniscule salary hikes

Likes

Sundaram finance is one of the best NBFC to work...company's Culture is very good, all the people are Supportive, Learned lot of new things. They assure that the work and life of the Employee will be balanced

Dislikes

Salary part and appraisal

Likes

Work life balance is good, Good working culture Customer having good trust on employees Company also invest more on gaining knowledge. Good digitization

Dislikes

Low Salary compared to industry. Very low growth.