Sterling Holiday Resort Guest Service Associate salaries in Kolkata

Likes

To be frienkly all over the staff is too much helpful,and is like my family, I was too much lucky that i get a golden opporunity to worked with such a great orzanisation.I get a huge experience from this property and they have lots of their own property in different-2 location.

Dislikes

compensation is decent, but growth is slow.

Likes

...terling Holidays Resort ,krawar,Karnataka.All staff are helpful and cooperative.Salary also good and time to time.I start with my career as a GSA 2017 and now still working as a captain so thanks for giving me the opportunity to work with Sterling Group.

Dislikes

Nothingelse

Likes

Salary on time

Dislikes

Coordination between CRS and resort is very poor. Need to give free hand to the unit. CRS can promise everything to guest and not pass the message to the hotel. Some senior manager hide the guest complaint and tell staff to do the service recovery with free food and other services, so guest can't complain to MD.

Likes

Salary on time

Dislikes

No proper management,GM is horrible,upper management doesn't have idea of what's going at unit GM thinks he is the owner and treat possible way to anyone,so thinks twice before joining as they will give so attractive offers but after some time you feel like why you joined

Likes

Nothing

Dislikes

They are also deducting money for week off in this hotel.In Sterling Legacy Shimla, the salary of the old workers is less and the salary of the new freshers is higher.The shoes given by this company to the staff got torn in just 15 days.Job here is not secure at all