Starmark Software Billing Analyst salaries in Customer Success, Service & Operations in India

Likes

... people can learn and gain knowledge, because all the staff are very supportive. They give good training for fresher with good salary package, for experience also they give good salary package. Here their is safety for girls, both way cab is provided, No partially NO politics, good environment, fun Friday, all festival celebration . Its a one of the best company to work without pressure. Thank you so much for giving me an opportunity to work here.

Dislikes

Nothing all are supportive.

Likes

I love my work, I doesn't matter his the company is. Need to work religiously where ever it may be and must have a good self satisfaction at the time of Salary.

Dislikes

There is nothing to like or dislike, we are coming here to work and earn not to like or dislike the company.

Likes

There is nothing to like here.

Dislikes

Its a school where manager thinks he is supreme. Employees are treated badly. Managers talk bad in the scrum meetings and insult employees in front of everyone. Maintaining 8 hours that too in front of the system with the application running is all they need. They don't care about the employee's health. No special perks. Leaves are also less. HRs are not at all supportive to the employees.

Likes

Nothing good about the company.

Dislikes

I still wonder if it's a company that's into software services or politics. Higher management are totally fine with politics infact promotions and job security are based on favouritism. Very unsafe for women employees. Even if you complain against hipocracy and toxic work culture no one is bothered to even take up the complaint.

Likes

Waste of time and there huge disconnect between the HR department and management.

Dislikes

**Disappointing Interview Experience** I recently applied for a position for US patient calling based on the job description (JD) provided by the HR team. The JD clearly stated that a minimum of 2-6 years of international experience in the healthcare domain was required, along with either diploma or graduation as the qualification criteria. Trusting this information, I proceeded with the application process and successfully cleared the first two rounds of interviews. However, my experience took a negative turn during the final round of the interview with Kiran Patel, the hiring manager was extremely rude and unprofessional throughout our interaction. He continuously made negative and derogatory remarks about my profile directly to my face. He dismissed my international experience as irrelevant to the healthcare domain, which was contradictory to the JD provided by the HR team. Mr. Patel appeared to be looking for candidates with medical billing experience specifically, something that was not mentioned in the original job posting. Despite my efforts to explain and highlight my qualifications and relevant experience, he was unresponsive and outright dismissive, making the entire process highly demoralizing. This discrepancy between the job description provided by HR and the expectations set by the hiring manager points to a clear disconnect within the company's recruitment process. Either the HR team failed to communicate the correct requirements to the hiring manager, or they were misrepresenting the position's criteria to potential candidates. The entire experience was frustrating and a waste of my time and effort, including the commute from BTM to ITPL, only to be met with such unprofessional behavior. I strongly advise potential candidates to exercise caution before applying, especially if Mr. Kiran Patel is scheduled to conduct the interview.