Shoppers Stop Head Customer Service salaries in Gurgaon / Gurugram (Updated 2025)

Likes

Salary on time

Dislikes

There is huge work pressure with zero support from Unit head. Even if you are on your week off the very next day UH will make you feel that you have done some crime. There is absolutely no plan or helping hand or even minimum support from any of the snr. Colleague.

Likes

Don't join shopper stop in Chandigarh i requested to everyone don't waste your time because there HR is not good .

Dislikes

...eading them. My only point is, if someone is in need, they shouldn’t work there. They don’t increase the salary, nor do they listen to the workers. If you approach them for any work, they’re always busy on their phones. They’ll tell you, “Wait a bit,” but when you go later, they’ll say, “Were you asleep?” Oh, so only when you have time, others can talk to you? I have worked many jobs, but I have never seen such HR behavior anywhere else. They deduct PF but don’t even give the number. I’ve been begging for the number for so long, but they still haven’t given it to me.

Likes

The only good thing about the company is that they release the salary on the last working day of the month.

Dislikes

1. No work life balance. 2. Work pressure is tremendous, and the teams are extremely lean. 3. There is Little to no appreciation for the hard work employees put in. 4. Appraisals are terrible. 5. Toxic culture and politics. 6. Favouritism at its peak. Privileges are given to select few.

Likes

Specific time to come to office.

Dislikes

... people have ego problem . Nikalne se pehle hi new member join karwaya jata hai. Kaam bahot karwate hai par salary jyada badi nahi diya jati. Manager ki galti bhi data entry operator per ya phhir junior per thok dete hai. So please join karne se pehle bahot thinking se. Aana.

Likes

As company management has recently changed so many unwanted pressure are coming in frame. Culturally good company. One can work here for lifetime only if he/she is coming from financially rich background. Because worst part is the salary. Firstly salary is pathetic. Growth opportunities are there but that growth will soon become curse when one will see salary slip. Good place for beginners to learn. But one promotion within 2 years and jump to another company probably the best strategy to work here.

Dislikes

Salary structure