SAP Customer Success, Service & Operations Department Salaries in India (Updated 2025)

Likes

Employee Benefits (other than Salary)

Dislikes

Poor Work Assessment by Mediocre Middle Managers, who don't understand the work, and neither possess any skills to assess work. Exhaustive Service company mindset, to harass employees in Product Support, erratic work hours, extreme work pressure Product Support employees pay the brunt of Unrealistc SLA expectations set by higher management, and the same reflects in the annual PRMs. Third Grade hikes, bonuses, stock options. Untolerable levels of micro management. Company, particularly, SAP Product Support is on SELF COMBUST mode, with unskilled, mediocre and archaic mindset managers.

Likes

...work life balance. Easily understand situation and helping on hands with others. Offering their good salary and giving rewards qualified employees and recongize work effort and generating an renew and high effective job security and every month conducting the skill development. Seriously, I really enjoyed to work in sap company. my bad I left this organisation. Again if I get this opportunity work in this company. I will be rejoin in direct sap company.

Dislikes

Very rare dislike in this company. Dislike thing gender equality is low. More opportunities will gives womens very less options in men hand.thats it. This I observed in work location.rest of all very good.

Likes

- Mostly you will get full variable pay - Campus is pretty good, well maintained, connected and food services are good - Overall company culture is good - Some experts/colleagues are good and genuine.

Dislikes

- Dont go for senior roles, - They dont pay much after you join, the Promotion and Salary Hikes are very difficult. - Only few teams that are priority to Senior Management get more visibility (and budget), others its regular work, even job cuts. - Lack of learning opportunities and too much of marketing and show-off while reality is not so great! - Getting a good manager is difficult - most of them care about themself, some behaves to the worst and added politics.

Likes

Well not much, may be the flat structure is a plus. But this means no growth at all in terms of promotion.

Dislikes

... poor hike and career growth. You feel like stuck in a particular band for ever. Moreover they have started to do cost cutting like any other companies and their salary is no more competitive in the Industry.

Likes

Good work life balance and good benefits in Bangalore campus. You job will be secure with minimal firings

Dislikes

...g new. Appraisals and promotions are the worst as compared to any other company. Salary and benefits is way below the market standards for similar opportunities