Samsung Research Customer Care Executive salaries in India

Likes

... the only thing which one can like since the Managers don't want to go anywhere. Bonuses are great and Increment especially during Salary Normalisation. Free Transport and Free Lunch is what they lure you with

Dislikes

Atrocious Work Environment specially designed by the No. 1 Information Security Team. I was the part of this God Forsaken Team and the Senior Managers Daga Gogo and Teja fried and ate us alive. They don't have idea of the skill set you carry and only believe in Favouritism and Politics. They only want Girls (with legs wide open) and bootlickers who can say yes to their demands. No Skill development , No Learning, No dedicated domain for specialization you'll have to do everything including hammering Laptops before Scrapping and it doesn't matter if you are an L3 Engineer or Manager you still have to do it. All they want to do is save money especially the No. 1 Information Security Team(don't know for whom). Total disregard for life of employees or their family especially during the Pandemic. All they want to do is have Morning Meeting and TTT and laugh out. No WFH especially for people serving Notice Period.

Likes

Feels like a government job. You can just draw salary from this company. There is no new work so you can easily come to the office and chill.

Dislikes

There is nothing to like about this company specially in the operations department. The management is the worst they do not give a damn about you and your growth. No benefits until you butter the manager. People who work here are more concerned about other people’s work, if they are doing good instead of improving they start bitching about that person. No growth. Boring work.

Likes

Teams are small , better for collaboaration. Work life balance is good. Mostly not hectic. Food is good

Dislikes

salary is low compared to other MNC. Slow learning. As it is a R&D organization, you might find the software development type of work is less, though it highly depends on the project

Likes

Salary is competitive. They pay good initially. Chilled and pressure less work culture.

Dislikes

Management doesn't give a damn what you are working on. If yku raise your concerns they get angry and stsrt grudging against you. Management is very casual as well and they think they are gods here. Work culture isn't good. Bootlickers excel. No career development as well. If somebody is ambitious I suggest not to stay for more than 2 to 3 years. Process is very very slow from advertising perspective they are using outdated tools as well.

Likes

Do not confuse between Samsung and Samsung R&D (the former will have better ratings/reviews on glassdoor/ambitionbox as it is purely sales/marketing/corporate/operations/manufacturing. The engineering is under Research (SRI-Bangalore/Noida) Brand Name Free and variety of good food Initial Hike while onboarding Top Management Job security Princely treatment for a month just before SCI(samsung culture index survey) which impacts line managers/leads If you stay here for 5y+ then be sure to retire here because no other company would hire you dumbs. Hence people completing 10/15/20 glorious years

Dislikes

...nt have any IT/Programming/People skills but surviving somehow with Excel/ppt 7. IIT/NIT recruits and Regulars have huge pay parity at same level. Even then IIT/NITians leave within 2-3yrs span bcz of declining growth. 8. Substandard development 9. Only focus on long approval/workflow security processes 10. Politics at its best 11. All achievements like best employers is for Samsung Research America/Canada dont be fooled thinking its India because they promote it that way.