Samsung Research Customer Care Executive salaries in India

Likes

... the only thing which one can like since the Managers don't want to go anywhere. Bonuses are great and Increment especially during Salary Normalisation. Free Transport and Free Lunch is what they lure you with

Dislikes

Atrocious Work Environment specially designed by the No. 1 Information Security Team. I was the part of this God Forsaken Team and the Senior Managers Daga Gogo and Teja fried and ate us alive. They don't have idea of the skill set you carry and only believe in Favouritism and Politics. They only want Girls (with legs wide open) and bootlickers who can say yes to their demands. No Skill development , No Learning, No dedicated domain for specialization you'll have to do everything including hammering Laptops before Scrapping and it doesn't matter if you are an L3 Engineer or Manager you still have to do it. All they want to do is save money especially the No. 1 Information Security Team(don't know for whom). Total disregard for life of employees or their family especially during the Pandemic. All they want to do is have Morning Meeting and TTT and laugh out. No WFH especially for people serving Notice Period.

Likes

Some benefits like Diwali discount on smartphones, free breakfast/lunch, free transport, sponsored education, occasional amazon coupons,

Dislikes

...ndemic. Very Few perks when compared to top tech companies. No growth by skills. Huge compensation parity with IIT and NonIIT in the same level. Zero Normalization. Credits stolen by Incompetent Managers. Top heavy organization (surplus managers-few engineers) Politics at its best. Monarchy is followed. Software Engineering team (testing&devops) works like clerical support to development. No transparency in policy.

Likes

Brand Name

Dislikes

...y management neither used, they make decisions to layoff their team members,....for cost cutting, ....

Likes

Transport : (But the Team leader ensure that you come at 8:15AM using office bus and leave late after 12 Working hours. Cabs are provide to those employes only who have worked for 11hrs in office on that day.) Food: (But now It's quantity/quality decreases due to low budget) Other Things are worst here.

Dislikes

...salary to IIT college as compare to NIT or IIIT or others for same wok and post. Salary hike is only 5-6%. Overall salary is less than the industry level(Donot see the CTC). Also behave in good manager with iitians as compare to others. ------- 6. Firing: They fire 10-20% employess every year and threat other if they do not support for 12hrs in offce. Recently they fires 20% employess through mass firing. Hence, no job security. ------ Still if you to join unmanaged company for money and make your life hell, Then, It's your choose.

Likes

Feels like a government job. You can just draw salary from this company. There is no new work so you can easily come to the office and chill.

Dislikes

There is nothing to like about this company specially in the operations department. The management is the worst they do not give a damn about you and your growth. No benefits until you butter the manager. People who work here are more concerned about other people’s work, if they are doing good instead of improving they start bitching about that person. No growth. Boring work.