Rupicard Customer Support Executive Salaries in India (Updated 2025)

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I liked it until Nikitha was the manager after that no one bother about your existence in the organisation

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No salary, no security, any position they will do whatever they want, pathetic company mail them 1000 times no reply

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Till the time nikitha was manager she did exceptionally well Then all things messed up when CEO trying to micromanage people

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Micromanagement At peak No salary on time 1 person looks after all company Can fire anytime

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None

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...si (HR): Claims to have 7 years of experience but can’t calculate pay correctly. Her “sandwich policy” means if you take Friday and Monday off, your salary for the weekend gets cut too. So-Called Manager: No clue what he's managing—probably office lights and the Wi-Fi. Communicates only verbally and forgets what he said. Micromanages and expects deliveries within hours. Company Values Forget about work-life balance—it’s work-work balance here. Daily hours stretch from 10:30 AM to 8:30 PM (or longer). You’ll be treated like a machine, not a human. And don't trust ratings on AmbitionBox or Glassdoor—most were written under pressure by support staff. Real Stories Someone fixed a six-month-old bug causing 17% data loss—no recognition. On another day, 3 people from a 25-member tech team resigned together. That should say enough. A developer once left at 8:30 PM—manager got upset, dug up his phone number from the resume, and passed it to others to track him down. Policies & Benefits No weekday work-from-home, but they expect you to work from home on weekends. “Loss of Pay” if you come late, even if you work 9 hours. Probation for 6 months, but if you leave in the first month, no pay. No testers, no proper regression testing. Food? Four slices of bread for 150 people. What to Do If You’re Already There Just leave. Check their average employee tenure on LinkedIn—0.8 years. Most people quit within 5 months, even without another offer. Reach out to ex-employees for honest advice. Don’t fall into their trap.

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Nothing at all

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...Makign mendate without acknowledgement of the user and deduct money every month. Also they do make wroking dy Loss of pay without informing you . Worst company to work with not recommended at all

Likes

Got to know about the complete information about the credit report and the cibil score

Dislikes

They dont know about the collection process to them and they just dial the paid customer repeatedly and they dont have proper format or idea to assign data to agent and they do not resolve customer query