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Ricoh

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3.9

based on 244 Reviews

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Customer Success, Service & Operations

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Ricoh Customer Success, Service & Operations Department Salaries in India

based on 73 latest salaries
Designation Avg Annual Salary Open Jobs

Service Delivery Manager

13 - 19 years exp. (4 salaries)
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₹8.4 L/yr - ₹16.5 L/yr

Customer Engineer

6 - 8 years exp. (3 salaries)
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₹4.5 L/yr - ₹4.8 L/yr

Project Manager

10 - 14 years exp. (3 salaries)
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₹9.5 L/yr - ₹12.8 L/yr

Program Manager

22 - 23 years exp. (3 salaries)
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₹16.5 L/yr - ₹23 L/yr

Senior Service Engineer

6 - 10 years exp. (3 salaries)
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₹3 L/yr - ₹4.2 L/yr

Customer Care Executive

5 - 8 years exp. (3 salaries)
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₹2.4 L/yr - ₹3 L/yr

Engineer- Customer Support

4 - 5 years exp. (3 salaries)
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₹2.9 L/yr - ₹4.5 L/yr

Service Engineer

7 - 11 years exp. (3 salaries)
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₹2.6 L/yr - ₹3.2 L/yr

Service Analyst

6 - 8 years exp. (3 salaries)
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₹4.1 L/yr - ₹5.4 L/yr

Desktop Support Engineer

5 - 8 years exp. (AmbitionBox Estimate)
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₹3.1 L/yr - ₹3.9 L/yr

Customer Service Engineer

5 - 7 years exp. (AmbitionBox Estimate)
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₹4.3 L/yr - ₹4.6 L/yr

Desktop Support Engineer L2

9 - 11 years exp. (AmbitionBox Estimate)
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₹2.6 L/yr - ₹3.3 L/yr

Customer Service Manager

21 - 22 years exp. (AmbitionBox Estimate)
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₹6.7 L/yr - ₹8.6 L/yr

Technical Support Manager

14 - 16 years exp. (AmbitionBox Estimate)
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₹10.4 L/yr - ₹13.2 L/yr

Help Desk Executive

9 - 10 years exp. (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Service Executive

9 - 14 years exp. (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

Associate Customer Support Engineer

5 - 6 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Service Manager

9 - 22 years exp. (AmbitionBox Estimate)
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₹7.7 L/yr - ₹9.8 L/yr

Regional Technical Service Manager

16 years exp. (AmbitionBox Estimate)
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₹19.4 L/yr - ₹24.7 L/yr

Residential Engineer

18 - 20 years exp. (AmbitionBox Estimate)
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₹0.2 L/yr - ₹0.2 L/yr

Last Updated: 27 Jan, 2025

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Salary Negotiation in an interview
Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.
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Salary related reviews for Ricoh

3.5

Rated by 29 employees for salary & benefits

Manager in Mumbai

Customer Success, Service & Operations Department

5.0
  •  posted on 14 Sep 2020
5.0
 for  Salary and Benefits

Likes

Process oriented company, all are getting their compensation & benfits, I enhance my skills from management. Company culture &team members are good. Overall experience is excellent

read more
  • Salary - Excellent
    • +3 more

Dislikes

Not job security & no work life balance.some of top management not co operative

  • Job security - Poor

Engineer- Customer Support in Shillong

Customer Success, Service & Operations Department

2.0
  •  posted on 09 Feb 2018
1.0
 for  Salary and Benefits

Likes

Nothing really. The fact that I'm still working with this company is that I haven't gt any other job offers

Dislikes

Salary with RICOH is way too low even for a fresher. And I already have 2-3 years experience before working with this company. Now its been two years working with them my salary is still the same.

read more
  • Salary - Bad
    • +5 more

HR Manager in Indore

Full Time

 · 

Human Resources Department

1.0
  •  posted on 14 Feb 2024
1.0
 for  Salary and Benefits

Likes

...ons (DPI) Digital innovation and Ricoh running by the same owners or partners. Likes is nothing as such because there is not even drinking water available, Rude behaviour and monthly salary payments are in approx 42-45 days DONT PAY YOUR SALARY even after serving the notice period and even when you finished your work No paid leaves 6 days working Sunday they're counting as paid leave🤣 lunch 10-15 minutes break lelo otherwise salary deduction.

read more

Dislikes

...(now I'm writing I've never misbehaved till feb 2024) -Worst startup & frauds. -If you want to work without salary go ahead. -Only known workers jo pehchaan se laye h low qualifications ke wohi tike hue h. No new joiners are staying and there are end number of bad reasons. -After my surgery and medication I'm going to file a case agaist them. LLB krne se advocate nahi bante koi.. IM FED UP WITH THEIR LOW STANDARDS BEHAVIOUR. COMPLETE HARRASSMENT.

read more
  • Salary - Bad
    • +6 more

ICT Engineer in Jorhat

Contractual

 · 

Other Department

4.0
  •  posted on 05 Feb 2024
4.0
 for  Salary and Benefits

Likes

...tal department under government project run by Ricoh where I learned new things. Here I got regular salary from Ricoh at the same day of every month. Comparatively other company salary was good.

read more
  • Salary - Good
    • +4 more

Dislikes

Main disadvantage was comtractual job.When the project ended then I had to left the job as they didn’t offer regular appointment or they didn’t depute in other project.

read more

Customer Care Executive in Kolkata

Cce Department

5.0
  •  posted on 05 Mar 2019
4.0
 for  Salary and Benefits

Likes

...ly drawback is u dont get opportunities to grow in call centre ..no hierarchy ..otherwise u get quite a good salary as per the job role..greatest MNC i have ever worked with which i am proud of.

read more
  • Salary - Good
    • +4 more

Dislikes

No growth and hierarchy and monotonous job.

see more salary related reviews

Ricoh interview questions by designations

Maintenance Engineer (1)Credit/Control Executive (1)Store Manager (1)QA Manager (1)
View all 8 interview experiences
More about working at Ricoh

Ricoh Salary FAQs

How much does Ricoh pay per year?
The average Ricoh salary ranges from approximately ₹2.2 Lakhs to ₹2.5 Lakhs per year for a Help Desk Executive and ₹20.5 Lakhs to ₹22.3 Lakhs per year for a Business Manager. Salary estimates are based on 73 Ricoh salaries received from various employees of Ricoh. Ricoh employees rate the overall salary and benefits package 3.5/5 stars.
What is the highest salary in Ricoh?
The highest-paying job at Ricoh is a Business Manager with a salary of ₹20.5 Lakhs to ₹22.3 Lakhs per year. The top 10% of employees earn more than ₹20 lakhs per year. The top 1% earn more than a whopping ₹57.36 lakhs per year.
What is the minimum salary in Ricoh?
Minimum salary at Ricoh depends on the role you are applying for. For Service Engineer the minimum salary is ₹1.3 Lakh to ₹4.8 Lakhs per year, and for Customer Engineer the minimum salary is ₹3.7 Lakhs to ₹7 Lakhs per year and so on.
What is the notice period at Ricoh in Customer Success, Service & Operations Department?
According to AmbitionBox, 50% of the Ricoh employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 30% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 10 responses on AmbitionBox in last 2 years.

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Ricoh Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Ricoh is INRunlock blur . Salary estimates are based on 73 Ricoh latest salaries received from various employees of Ricoh.

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