Photon Interactive Senior Customer Success Executive salaries in India

Likes

Nothing, Worst company to work

Dislikes

...n the trap easily. Even in probation period, you need to serve 3 month's notice. No Bench policy, HR will fire immediately without notice/pay. HR, Project Manager doesn't respond to your mail, chat for any Query or for Onboarding to project. Employees need to be in the ODC for 8.50 hours otherwise you will get mail to apply for LOP. Employee should maintain 6 productive hours otherwise you will get mail to apply for LOP if you fail to provide proper justification. No Shift allowance/CAB even you work in night shifts. Micromanagement with Pro hance tool No Work-life Balance, Worst company policies & culture, No Job Security. Company has implemented the policies primarily to create pressure or stress for the employees.

Likes

Career growth is good

Dislikes

The company can fire you at will They deny hike and delay variable pay on a few instances They expect you to work 40 hours a week and they make sure with an app called activity tracker The management is pretty one-directional and people who stay in this organisation for long are one who dances to top management. Else you cannot survive

Likes

Nothing

Dislikes

Photon conducted 3 rounds of interviews, asked me to negotiate my package excessively and made me rely on their offer by discarding other opportunities. Despite this, they failed to release any offer and completely ignored my follow ups via email and calls. This reflects a severe lack of professionalism and respect for candidates time and efforts. Such behaviour unacceptable for organisation claiming to value talent.

Likes

Good Salary package, On time salary.

Dislikes

No Job security - they relieved me on the same day without prior intimation they could have intimate me one month before, Short term projects, Long working hours - ends up in late nights , we needs to work a lot after onsite calls which would happen on evenings, Work pressure more in almost all client projects

Likes

The company offers a comprehensive benefits, package that includes medical coverage, leaves, financial assistance through marriage loans, and flexible tax benefits, providing peace of mind.

Dislikes

Navigating the complexities of the benefits package could be made easier with the more user friendly system.