Outlook Publishing Customer Service Executive salaries in India

Likes

Don’t join this company. This company is going from bad to worse. Management has no clue on what to do. Salaries are not paid on time. Don’t expect F&F. HR has no hold or control. They will never pick up calls. Fake promises during interview.

Dislikes

My F&F is pending since 6 months and they have no intention to pay.

Likes

It was the jon profile which attacted me to join outlook, however they never keep their commiments and promises after joining the organisation

Dislikes

It is the most unprofessional, unethical company I have worked in my career. They delay salary for 5-6 months, people at top management never reply to your emails. They simply want services free of cost.

Likes

Never there is terrible problem of salary disbursement... constant delay in salary... no work-life balance.. terrible work environment.. there is office politics to it's extreme... pathetic place to work

Dislikes

Ethics seems to be non existent in this organization...

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow