Optum Global Solutions Credit Collection Representative salaries in India (Updated 2025)

Likes

Nothing at all

Dislikes

...or that day. Managers and gtl are in handingloves with each other for this scam. No promotion, no growth at all like 2 year experienced coder get the same salary as newly joined trainee fresher. Incentive model is also very bad. 2 year experienced coder get 16k salary which is way below to the market pay. If your giving your 8-9 hr for something and in return you are getting unpaid, this is nothing but new age slavery. Note: This is not an core optum like hyderabad or Bangalore location, it's an episource a optum business. So here we they don't have same payscales.

Likes

Initial salary will be good, perks like free meal....and flexible working hours...no tension maintaining minimum time in office

Dislikes

Hikes and promotions are less. Hike will be around 10-15 percent max for good performance.. for average it will be in single digit.

Likes

1. Hybrid working model with 10days WFO per month. 2. Good skill growth and development work available.

Dislikes

1. No salary hike and variable pay since last 3yrs, if you get average rating. This is shocking as these things happen in service based companies mostly. 2. Canteen food is unhealthy and expensive. 3. NP of 90days is a setback for looking at outside opportunities.

Likes

Nothing for now. Last year it is used to be one of the best organisation. When it is used to be Episource. Now after Optum acquiring it becomes worst.

Dislikes

...get Pressure . Rude behaviour by management. Not appreciating employees efforts. Low salary

Likes

Work life balance and opportunities to learn and grow

Dislikes

If you come here at a higher package for your grade you get less increments despite getting good rating. which they don't tell before. Same grade and same rating will get different percentage hikes basis their current pay