NTT DATA, Inc. Customer Care Analyst Salaries by 5 Employees

5 - 8 years exp.

₹3.4 Lakhs - ₹7 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

7% less than the average Customer Care Analyst Salary in IT Services & Consulting Companies for 5 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Care Analyst Salary 5 - 8 years exp. (4 salaries)	₹4 L/yr - ₹7 L/yr
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Quality Assurance Customer Care Analyst Salary 7 years exp. (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.7 L/yr

Last Updated: 8 Aug 2023

Companies similar to NTT DATA, Inc. for Customer Care Analyst

Company name	Avg Annual Salary	Open Jobs
Conduent Customer Care Analyst Salary 2 - 9 years exp. (11 salaries)	₹2.8 L/yr - ₹4.5 L/yr 28% less
American Express Customer Care Analyst Salary 4 - 7 years exp. (7 salaries)	₹4.1 L/yr - ₹8.3 L/yr 18% more
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Dell Customer Care Analyst Salary 2 - 16 years exp. (7 salaries)	₹3.5 L/yr - ₹8 L/yr 14% more
FedEx Express Customer Care Analyst Salary 8 - 16 years exp. (4 salaries)	₹9 L/yr - ₹10 L/yr 83% more
NTT DATA Business Solutions Customer Care Analyst Salary 6 - 8 years exp. (3 salaries)	₹5.5 L/yr - ₹7.5 L/yr 18% more

Customer Care Analyst salary at NTT DATA, Inc. ranges between ₹3.4 Lakhs to ₹7 Lakhs per year for employees with experience between 5 years to 8 years. Salary estimates are based on 5 latest salaries received from various employees of NTT DATA, Inc..

Experience wise NTT DATA, Inc. Customer Care Analyst salaries

Last Updated: 8 Aug 2023

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.4 L/yr
6 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹5.5 L/yr
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7 years (AmbitionBox Estimate)	₹5.1 L/yr - ₹6.5 L/yr
8 years (AmbitionBox Estimate)	₹5.9 L/yr - ₹7.5 L/yr

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Salary related reviews for NTT DATA, Inc.

Senior Associate in Noida

Engineering - Software & QA Department

4.0

• posted on 22 Jul 2020

1.0

for Salary and Benefits

Likes

Work culture and company policies are good.

Skill development - Good

+3 more

Dislikes

The quality of work during the lockdown is increased but still there is no appraisal or bonus. How would an employee work if he/she is not getting the financial growth? Business for NTT Data Services has been increased during the lockdown then why are we not given the appraisal or bonus.

Salary - Bad

+1 more

Customer Care Executive in Gurgaon / Gurugram

Customer Success, Service & Operations Department

5.0

• posted on 06 Aug 2020

5.0

for Salary and Benefits

Likes

Ntt data is a nice company to work with. Work life balance is awesome. Work culture and work management is supportive.

Salary - Excellent

+4 more

Dislikes

Salary and carrier enhancement is very slow, but its a good place to work with ntt data.

Team Lead in Bangalore / Bengaluru

Data Science & Analytics Department

4.0

• posted on 24 Mar 2018

2.0

for Salary and Benefits

Likes

It was one of the best company I have worked for. Work life balance and policies are too good. It's very good for freshers because they got project in very short span of time as compared to other companies, its very good for them for learning and developing their skills.

Skill development - Good

+5 more

Dislikes

Salary components are too low as compared to market standard.

Salary - Poor

Senior Associate in Gurgaon / Gurugram

Engineering - Software & QA Department

3.0

• posted on 18 Mar 2018

2.0

for Salary and Benefits

Likes

The company is open for new talent. Mine is a US based client handling accounting of insurance companies.

Job security - Good

+1 more

Dislikes

Compensation is decent, but growth is slow. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisal.

Salary - Poor

+1 more

Team Lead in Bangalore / Bengaluru

Support Analyst Department

2.0

• posted on 14 May 2018

3.0

for Salary and Benefits

Likes

Work life balance

Work satisfaction - Good

+1 more

Dislikes

...for months even for a small work to be done. Not flexible on internal movements. Salary is very less than the industry standards. Poor management and work recognition. No work from home, they don't entertain you when you come back from ML

Skill development - Poor

+2 more

see more salary related reviews

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My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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NTT DATA, Inc. Customer Care Analyst Salary FAQs

What is the salary of Customer Care Analyst at NTT DATA, Inc. ?

The average salary of a Customer Care Analyst at NTT DATA, Inc. in India typically ranges from ₹3.4 Lakhs to ₹7.0 Lakhs per year, depending on experience (from 5 years to 8 years).

The top 10% of Customer Care Analyst at NTT DATA, Inc. earn more than ₹7.0 Lakhs per year, and the top 1% earn over ₹7.0 Lakhs per year. Customer Care Analyst Salaries at NTT DATA, Inc. can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 NTT DATA, Inc. employees in India.

What is the estimated take home salary of a Customer Care Analyst at NTT DATA, Inc. in India?

The estimated take-home salary of a Customer Care Analyst at NTT DATA, Inc. in India typically ranges from ₹39,118 to ₹40,296 per month. This is based on the average salary range of ₹3.4 Lakhs to ₹7.0 Lakhs per year for employees with experience ranging from 5 years to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of NTT DATA, Inc.. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than NTT DATA, Inc. for Customer Care Analyst in India?

FedEx Express	₹9.0 Lakhs to ₹10.0 Lakhs per year
American Express	₹4.1 Lakhs to ₹8.3 Lakhs per year
NTT DATA Business Solutions	₹5.5 Lakhs to ₹7.5 Lakhs per year
Dell	₹3.5 Lakhs to ₹8.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by NTT DATA, Inc., depending on the role and experience level.

What is the salary of a Customer Care Analyst in companies similar to NTT DATA, Inc. in India?

The salary of a Customer Care Analyst at companies similar to NTT DATA, Inc. in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Conduent

₹2.8 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Analyst at NTT DATA, Inc. in India?

The salary growth for a Customer Care Analyst at NTT DATA, Inc. depends on factors such as experience, performance, and promotions. On average, a Customer Care Analyst can expect the following growth trajectory at NTT DATA, Inc.:

Experience	Average Salary Range
5 years	₹3.5 Lakhs to ₹4.4 Lakhs per year
6 years	₹4.3 Lakhs to ₹5.5 Lakhs per year
7 years	₹5.1 Lakhs to ₹6.5 Lakhs per year
8 years	₹5.9 Lakhs to ₹7.5 Lakhs per year

and so on.

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NTT DATA, Inc. Customer Care Analyst Salaries

NTT DATA, Inc. Customer Care Analyst salary in India ranges between ₹3.4 Lakhs to ₹7 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 NTT DATA, Inc. latest salaries received from various employees of NTT DATA, Inc..