NielsenIQ Customer Service Executive salaries in Kuala Lumpur

Likes

Excellent work culture. Flexible working hours. Great work-life balance. Very supportive and understanding team and colleagues. Seniors are approachable. Great place to work for freshers.

Dislikes

Up-skilling and career growth are not as expected Salary hike is not as expected

Likes

For freshers salary , within city range, nothing else.

Dislikes

...ning might be a better option because the toxic management can ruin your career. In particular, the OPS Manager (Michael Rodney Fernando) does not give promotions or salary hikes to the right people. Instead, he surrounds himself with a group of yes-man, who is worst creature ever such worst fellow. Additionally, the EU-RD managers lack knowledge of processes but still demand KPI maintenance. One good thing is EU - RD especially this guy Michael fernando Rodney team has been continuously dropping paper and because of this guy the company attrition rate is increasing. Feeling only to remaing people in his team only God can save them don't know the process and simply shouting the team to achieve KPIs

Likes

Salary is paid on time. Global exposure in terms of interaction with external teams but limited.

Dislikes

...m, manipulation by Managers, Seniors Managers etc. Lack of opportunity & growth. Bare minimum salary increment, below industry standards, with no increment sometimes. Excessive office politics. Managers perception of you can make or break your career here.

Likes

The culture is absolutely amazing and the projects are absolutely top. Real meaningful work...

Dislikes

The compensation is well below the market average. It's like you compromise on the salary to learn and develop skills, work in amazing projects, job satisfaction and mental health. But this can only be accepted till a certain point.

Likes

Good Company Infrastructure with Good Salary Package for Freshers. Only Based on Team you joined the WorkLife Balance can be Good or it can be Worst Nightmare.

Dislikes

They is No Career Growth as Data Processing Analyst In NIQ, Based on Team You will get Data Entry Job and Handling Client Role, Its a Task Based Job, You will not work under Any Project. You may Work On Saturday or Sunday aslo Sometimes if they is many Tasks. They won't use Excel, Power BI, Tableau or Nothing. Its just their Own tool Which looks like excel you need to use that and its not the role which is related to Data Analyst role its a Data entry Job.