Naukri Head Customer Support salaries in New Delhi

Likes

...agement is transparent.there is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year

Dislikes

There is a lot of politics and the management doesn't address our issues . salary is decent but career growth is slow.there is a bond of 2 years before which you cannot resign.On the job training is not given to new joinees

Likes

Good with salary package if you are a fresher and the salary comes on time including incentives as well. Compared to other sale process it is somewhat easier.

Dislikes

The work culture is very frustrating and can go toxic as well, the shift starts at 9:30am but the log out time can go to 9:00pm as well which can happen thrice a week as it is very normal to managers. It's 6 days working but at multiple ocassions you have to work on Sunday depending how your target is going as well as keeping in mind about the team timing. Work life balance is literally not considered over here as managers themselves do not logout before 8-9pm, there will be no scope to growth in the coming future as even tho you are doing great with your you still have to stay to help out the team everyday, when will other people have time to upskill themselves, if you want to dedicate your life to telecalling prolly this is the best place.

Likes

Being an MNCs the kind of work load here is a little different but the way managers are and environment is way better then others as per my experience

Dislikes

As it's sales profile so first work life balance Salary

Likes

Salary on time.

Dislikes

So much of politics. Dictatorship of managers. After performing well you can't make them happy. Because they get happy after demeaning you everytime you make mistake or your ask for help. manoj sah is manager of tech ops. That man should first learn manager's basic skills. He needs personality development. Keeps torturing teammates and ruining their mental peace.. many people left because of him and daily torture led to depression, anxiety and worthless life. Management should check if someone left because of toxic environment. If you want peace in your life switch or go somewhere where you work with professionals not like anyone who has skills but no proffesionalism. Or if you want just salary all the best.. else if these things improved it would be better place to work not only getting certified of great place to work makes you perfect.

Likes

1)Positive Experience 2)Good Work Culture 3)HR Polices are strong 4)Great Place to work- Work life balance

Dislikes

1)Low Salary 2)Salary composition is not as per market standards 2)Slow career growth in branches