Moon Technolabs Customer Service Executive salaries in India

Likes

Only Girls HR - Too hot

Dislikes

Excessive interface at the micro level Lack of recognition of contribution Absence of team or group discussion before embarking on a new development No consistent code or development work patterns are in place Project Managers display favouritism and partiality among developers A self-centred company - Consider as advice, please take review from external sources before endorsing your products. Also, engage outside companies to test your product. so you have a better idea. Insecurity regarding job stability Forcing employees to resign, resulting in departures The annual bond extension policy has led to many developers being stuck Lack of trust in employees by the owner, resulting in frequent replacement. Enforcement of restrictive power policy Poor time management practices No reimbursement policy for relocation Absence of a welcome lunch or food provision A multi-level development centre, similar to a moil-level car parking structure Excessive noise in the development environment due to limited space, and seating arrangements. and typewriters like keyboards Lack of Hardware support Power cut-off and fire safety issue No more projects Short-term projects Easy invoice - product is for a domestic client or small-cap companies - Its IOS and Android App are not even purchased by foreigners. Too many buggies products, to cover-up fixes but not permanent solutions Advice to Owner (JK) - Don't have the guts to take advice please don't select those who have real potential. if you want to make your product then do coding or do a code review yourself. Or still don't have the guts to take advice, please do not do fancy stuff. Your Invoice app has many bugs which is not covered by your QA team

Likes

Nothing to like except the location

Dislikes

the management level is worst here , there are 5 managers working here from many years they spoiled the atmosphere of company, they doesn't hesitate to use bad words that even publicly they think they are the BAAP of company so they behave every time rudely like we are responsible for each and everything bug if we discuss about criticism or ane pre-discussion regarding scope or any lengthy things so at that time the senior level can't help because at that time their experience and knowledge goes some wherr

Likes

A company with collaborative and supportive culture fosters a positive environment for technical project managers to work with cross-functional teams and achieve project goals effectively. Working with the latest technologies and tools can be exciting for technical project managers, as it allows them to stay at the forefront of innovation. A company with a clear vision and mission provides a sense of purpose and direction, enabling technical project managers to align their projects with the organization's overall goals.

Dislikes

Not anything.

Likes

As a Digital Marketing Manager, there are several aspects of the company environment that I appreciate and enjoy it. Here, are a few things that I like more: I like working at Moon Technolabs which fosters collaboration and teamwork. Having open communication channels and opportunities to exchange ideas with colleagues enhances productivity and creativity in our digital marketing strategies. Basically. digital marketing heavily relies on technology and tools and we have access to the latest premium tools to execute campaigns, analyze data and make data-driven decisions. About management, they provide guidance, mentorship and opportunities for professional growth it enhancing my effectiveness as a Digital Marketing Manager. The digital marketing landscape is ever-evolving, and I appreciate to them that prioritize ongoing learning and professional development. Access to industry conferences, workshops, webinars or internal training programs keeps me updated with the latest trends and best practices in the field. They also allow us to manage our time effectively, maintain a healthy work-life balance and adapt to changing circumstances. They also valued and contribution of your effort by reflecting in rewards and recognition.

Dislikes

No any dislike about the company.

Likes

As a customer support associate at Moon Technolabs INC., I'm really happy to share my view for the company based on my experience and interactions with both as a team and clients. One of the top most remarkable qualities about the company is its customer-centric approach as here we listen to the clients, understand their requirements and give solutions on time as per their expectations. Here, I got knowledge about the company and product as well with different training programs to enhance skills & knowledge which help us to provide the best guidance to the customers or users of the products. Apart from that, I'm very impressed to attend the communication program to enhance my communication skills to resolve the concerns which raised by customers. This approach helps to build the trust aspects of the clients and ultimately converts into a positive support experience. Here, technological infrastructure is a top-notch and advanced support system to enhance productivity by providing accurate and prompt solutions effectively. Moreover, Moon Technolabs values customer feedback and actively identifies the areas to fix the issue by implementing with latest technologies. I like the regular incentive program, team building activities and opportunity for career advancement with positively impact the lever of customer service. I highly recommend it to anyone in need of reliable and top-quality customer support service.

Dislikes

I did not find anything.