Merck KGaA Customer Support Analyst Salaries by Employees

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₹5.4 Lakhs - ₹6.9 Lakhs

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Last Updated: 16 Apr 2024

Companies similar to Merck KGaA for Customer Support Analyst

Company name	Avg Annual Salary	Open Jobs
Accenture Customer Support Analyst Salary 2 - 6 years exp. (44 salaries)	₹3.6 L/yr - ₹8 L/yr 9% less
Aptean Customer Support Analyst Salary 0 - 3 years exp. (23 salaries)	₹3.5 L/yr - ₹10 L/yr 14% more	1 job opening
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Oracle Customer Support Analyst Salary 2 - 10 years exp. (21 salaries)	₹3.5 L/yr - ₹10 L/yr 24% more
Tech Mahindra Customer Support Analyst Salary 0 - 7 years exp. (15 salaries)	₹1.8 L/yr - ₹4.5 L/yr 42% less
Teleperformance Customer Support Analyst Salary 0 - 3 years exp. (11 salaries)	₹1.6 L/yr - ₹4 L/yr 48% less

Customer Support Analyst salary at Merck KGaA ranges between ₹5.4 Lakhs to ₹6.9 Lakhs per year for employees with 2 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Merck KGaA.

Similar Designation salaries in Merck KGaA

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Salary related reviews for Merck KGaA

Senior Analyst in Bangalore / Bengaluru

Engineering - Software & QA Department

5.0

• posted on 20 Jun 2022

3.0

for Salary and Benefits

Likes

Team is very supportive.The balance with the company is very good.You can raise your concerns which are career related and they will make sure that you are receiving what you ask for.

Skill development - Good

+4 more

Dislikes

Compensation benefits.Veeva and Salesforce are niche skills and as per the market standards the compensation provided by Merck is quite low. This should be understood by the HR Managment and they should make market corrections for the exisiting skilled employees in order to reduce the attrition rate.

Service Excellence Manager in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 10 Nov 2024

3.0

for Salary and Benefits

Likes

Merck is a good company with great work culture and employee benefits.

Skill development - Good

+4 more

Dislikes

Need improvement in some managements who are dumping all the work to team without estimating the efforts and value addition out of it.

Product Specialist in Bangalore / Bengaluru

Full Time

Marketing & Communication Department

5.0

• posted on 25 Nov 2024

4.0

for Salary and Benefits

Likes

Company with best work life balance and employee centric policies. Good for long service with some great benefits and perks.

Salary - Good

+6 more

Dislikes

Nothing as of now. Compensation can be little bit improved as per industry standards.

Associate Director in Bangalore / Bengaluru

Full Time

Healthcare & Life Sciences Department

5.0

• posted on 30 May 2022

5.0

for Salary and Benefits

Likes

Overall good company to work for. The company is stable and provide good overall growth opportunities.

Salary - Excellent

+6 more

Dislikes

Can reduce politics and requires lot of alignments before performing any tasks. Need to follow agile approach.

Senior Analyst in Bangalore / Bengaluru

Engineering - Software & QA Department

2.0

• posted on 26 May 2022

2.0

for Salary and Benefits

Likes

Company wise it is good, but the you never expect any support/help from management and team members. They believe in monopoly.

Dislikes

Company is good, but people of the company is not good. Don't expect any help or support from team members or manager. The words of Team leader is final. There is no job security at all. Also they don't give Two months notice period if they put you in PIP and at the last day of PIP they will call you and will threatened you to resign else they will terminate you. I never see this type of situation in any other organization. They are not employee friendly at all.

Salary - Poor

+6 more

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Merck KGaA Customer Support Analyst Salary FAQs

What is the notice period for Customer Support Analyst at Merck KGaA?

According to AmbitionBox, 100% of the Merck KGaA Customer Support Analysts reported a notice period of 3 Months.This is based on 1 response on AmbitionBox in last 2 years.

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Merck KGaA Customer Support Analyst Salaries

Merck KGaA Customer Support Analyst salary in India ranges between ₹5.4 Lakhs to ₹6.9 Lakhs. This is an estimate based on latest salaries received from employees of Merck KGaA.