Marico Senior Officer salaries in Customer Success, Service & Operations in India

Likes

Nothing at all

Dislikes

...ecessarily pressure for KPI without solving identified problems to achieve KPIs. Variable pay 7% targets are always on very higher side so don't expect variable payout. Managers being directly joined as management trainee and they are not aware of ground level operations and their expectations are not aligned with the reality. There is no clarity and proper handover process in supply chain. Team shuffling happens anytime and whenever required. With respect to job activities there is no clarity about what to do and how to do. Managers also don't have much deeper clarity about the same. The most important thing is that there is no future for executives in this organisation as executives never gets promoted here in supply chain team.

Likes

Work culture is good, their is a balance between work life balance

Dislikes

Salary is not ok, if you are working from a long time and very good at your work. Still company will give more CTC to a new person who is very new to industry and has less experience to sector.

Likes

On paper Sales Incentives are on a higher side. Brand Parachute is having pull in the market

Dislikes

...e seeing a hell lot of undercutting and cross selling from B2B and B2C platform. In the end u will be ending up only having salary and no incentives. If ur planning to join Marico get ready to have daily calls in the evening from 5.30-7.30 and your manager will directly ask u to work on Sundays and Public holidays too. If you prefer Work life balance then this is not the place.

Likes

Promotion & salary on time,

Dislikes

1) Previously Working is good but 1.5 yrs not so good. Huge market rate issue, Minimum 5-6 % . I have working in this company. please i have request solve this prb(Rate). 2) PSR & VSR salary not so good other industry.

Likes

Salary offered is as per industry standards Process oriented

Dislikes

No respect for junior level roles, too much of politics. Managers give job threats out in open. Treat you like sla-ves with most disrespectful managers, in spite of taking up with senior level no solution comes out. No scope for team change. Disrespects your prior experiences with utter humiliation out in open on the open floor. Communication with managers is just horrible and you get no support at all. Manager puts all the burden on your head but when it’s time of review meet they end up presenting nothing in front of super bosses. You seem to look like a someone with no life staying up until late working (not yours but your bosses work assigned to you) if you are someone with no self esteem then this place is all that you need. Will help you quiet will with destroying your mental health. Too much of micro management that you would want to run away somewhere far away. All the best