Lenskart Customer Service Specialist salaries in Gurgaon / Gurugram

Likes

Overall V.v.v.poor experience & pathetic firm..

Dislikes

🦻👎👎👎👊 1.Daily basis 3/4 hour extra time work.. 2.After Extra time work they can't provide full salary. 3.If store Target achieve, incentive not given to staff. 4.Daily concall 8/10 in unprofessional language. 5.Any time transfer to manpower 1 location to other. 6.Manpower crunch always. 7.Mistrey Audit used for staff cut incentive. 8.HR policy for Harrasment (Not support for any staff) 9.Store expenses used first for pocket when expenses submit for approval not approved. 10. If you stand store for growth 📈 they not appreciate. Moral of story :- Waste time & experience. big👎👎👎

Likes

Empowerment upto some extent

Dislikes

No support No growth They will cut your salary shink part even after it's mistake of backend an AOM worst experience even at time of FNF they will cut your salary If u r from Optical background n u want earn more money n switch your career to retail then u can join 0 experience will be added to your Optical field

Likes

Salary gets credited on time.

Dislikes

Frequent shuffling of stores. Baised and unprofessional behaviour from AOM. Partiality and politics prevails within the cluster. If you are not a big Jalra then you have to suffer. All your efforts will not get unnoticed and will not be appreciated and your growth will be stopped by the AOM by giving bad remarks to the organisation. If you are a female employee then you can survive here, you will get all privilege by being nice to the AOM. Very cheap mentality.

Likes

Only on time salary

Dislikes

Management problem Big mistake I have join lenskart My role was Sales excutive but they have not disclose that in your payslip or offer letter,, you will get trouble to get new job for this Thay will not do any help if you face any kind of other problem like I have a problem with my bank account that haven't changed my salary acc ,, I have to leave my job for this small resion Also thay will suffer you for getting your fnf sattlement, thay not give you last month salary,,

Likes

Every day you will get some knowledge, if you getting knowledge you're performance is good you will get promotion within one year

Dislikes

Stock loss salary cut Stock loss incentive cut Too much work, less staff. Too much work presure