Knack Global Senior Process Associate salaries in Customer Success, Service & Operations in India (Updated 2025)

Likes

Nothing but only salary is quite ok for the old employees not for the new joiners.

Dislikes

Everything except salary. Management nill Senior cooperation Zero Process handling zero Office activities for only new joiners and for photo post on social platforms No incentives Zero work life balance Zero job security,appraisal and promotion

Likes

A part from good salary and appraisal, nothing else.

Dislikes

If you see your future in medical billing and very ambitious about it, this company will help you change your career goals, fields and passion. Would kill your passion, lose all work life balance and would help you go into depression and have panic attacks. Shellfish management and no word for employee care as they basically don't care.

Likes

STL behave you like you are a street dog Don't join, 3rd class company to work, toxic management The wrost management and the toxic work environment I have ever seen In my life

Dislikes

...u have to make calls outbound not necessarily to us healthcare companies CONS 1. Less salary given to fresher 2. 1 time food is given but quality is poor 3. They always make you to do overtime without payment and will deduct salary if you take more than 1 leave 4. Leaves are not given even for genuine reason and they have sandwich leave policy like you have taken unplanned leave on Friday then Saturday Sunday and Friday 3 days salary will be deducted. 5. If you are in payment posting you only have day shift with much less salary 5. If you are in account receivable than you always have to do graveyard night shift and shift will not change it remains permanent night shift and no extra allowance is provided. Final verdict - if you are not successful in life and wants to live a sedentary lifestyle with meagre amount of money you can join this company Don't join, 3rd class company to work, toxic management With 12 pass qualifications can apply in this field

Likes

Nothing

Dislikes

...find 5-6 experience guy with more than 2 yrs of experience rest all are fresher. Pay structure of this co is very less within 16-19 k inhand salary.

Likes

Good on job training, salary and appraisal are really good. Friendly work environment.

Dislikes

Little bit politics and cell phones are not allowed in the company and you are not allowed to go out of office promises during work hours.