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Jio Verified Tick

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3.9

based on 22.4k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Navi Mumbai
Customer Success, Service & Operations

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Jio Customer Success, Service & Operations Department Salaries in Navi Mumbai

based on 275 latest salaries
Designation Avg Annual Salary Open Jobs

Deputy Manager

1 - 17 years exp. · Navi Mumbai (25 salaries)
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₹5 L/yr - ₹12.5 L/yr

Deputy General Manager

14 - 22 years exp. · Navi Mumbai (9 salaries)
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₹24 L/yr - ₹38 L/yr

Team Lead

2 - 12 years exp. · Navi Mumbai (7 salaries)
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₹3.3 L/yr - ₹6.5 L/yr

1 job opening

Operations Manager

8 - 17 years exp. · Navi Mumbai (6 salaries)
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₹7.2 L/yr - ₹13 L/yr

Starting your career? Discover Jio fresher salaries in India

Assistant Console Officer

1 - 5 years exp. · Navi Mumbai (5 salaries)
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₹2.3 L/yr - ₹3.5 L/yr

Activation Officer

4 - 11 years exp. · Navi Mumbai (5 salaries)
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₹2.4 L/yr - ₹5.2 L/yr

Team Lead Operations

3 - 7 years exp. · Navi Mumbai (5 salaries)
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₹3.3 L/yr - ₹4 L/yr

Escalation Manager

9 - 13 years exp. · Navi Mumbai (4 salaries)
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₹7.5 L/yr - ₹8.3 L/yr

Operations Executive

1 - 9 years exp. · Navi Mumbai (4 salaries)
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₹2.4 L/yr - ₹3.2 L/yr

General Manager

20 - 24 years exp. · Navi Mumbai (4 salaries)
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₹36 L/yr - ₹59 L/yr

KYC Analyst

7 - 10 years exp. · Navi Mumbai (3 salaries)
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₹4.5 L/yr - ₹4.9 L/yr

Onboarding Executive

6 - 7 years exp. · Navi Mumbai (3 salaries)
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₹3.4 L/yr - ₹4 L/yr

Desktop Support Engineer

0 - 7 years exp. · Navi Mumbai (3 salaries)
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₹1.8 L/yr - ₹3.7 L/yr

Incident Manager

7 - 9 years exp. · Navi Mumbai (3 salaries)
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₹3.6 L/yr - ₹6.5 L/yr

Application Support Engineer

1 - 7 years exp. · Navi Mumbai (3 salaries)
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₹3.5 L/yr - ₹8.4 L/yr

Technical Support Engineer

2 - 6 years exp. · Navi Mumbai (3 salaries)
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₹3 L/yr - ₹6.5 L/yr

Back Office Executive

4 - 8 years exp. · Navi Mumbai (3 salaries)
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₹3 L/yr - ₹3.9 L/yr

Deputy General Manager Project Management

16 - 18 years exp. · Navi Mumbai (3 salaries)
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₹28.5 L/yr - ₹35.5 L/yr

Online Reputation Management Executive

3 - 7 years exp. · Navi Mumbai (3 salaries)
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₹3.5 L/yr - ₹5.4 L/yr

Senior Customer Experience Analyst

2 - 4 years exp. · Navi Mumbai (3 salaries)
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₹4.8 L/yr - ₹5.2 L/yr

Last Updated: 20 Feb, 2025

What people are saying about Jio

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a senior software engineer
2d
Nomura Mumbai
Hello guys, I m working in reliance as SSE and got selected in Nomura at 9+ of experience. What are the salary range for negotiating to close the discussion. Skills set: Java back end developer
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Salary related reviews for Jio

3.2

Rated by 154 employees for salary & benefits

Assistant Manager in Navi Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 19 Dec 2023
1.0
 for  Salary and Benefits

Likes

Huge Campus Clean and hygienic environment

Dislikes

...sional is working in process or project management. Less to minimal appraisals. Salary is not upto market standards. Could have inculcated hybrid model of office than keeping completely work from office.

read more
  • Salary - Bad
    • +4 more

Software Engineer in Navi Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 03 Oct 2024
3.0
 for  Salary and Benefits

Likes

Overall a good working culture, But salary benefits are not good, Because joining time shared details benefit May be changed after joining.😀

read more
  • Skill development - Good
    • +3 more

Dislikes

Joining time benifits change after joining that's not good, and not provide cab feslity and shift allowance.

Deputy Manager in Navi Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 29 Dec 2023
2.0
 for  Salary and Benefits

Likes

Work environment is best. No any work pressure. Work station ambiance is best.

  • Job security - Excellent
    • +2 more

Dislikes

Though CTC is high will get very less in hand salary. Increment is very less . No any expected ctc discussion while appraisal.

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  • Salary - Poor
    • +1 more

Program Manager - Service Delivery in Navi Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 12 Nov 2024
3.0
 for  Salary and Benefits

Likes

The company definitely offers work life balance and has a really good working culture with professional and experienced staff to work around.

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  • Skill development - Good
    • +4 more

Dislikes

The salary benefits and promotions are not that great compared to other Telecom Organisations.

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Deputy General Manager Operations in Navi Mumbai

Customer Success, Service & Operations Department

5.0
  •  posted on 05 Jun 2020
5.0
 for  Salary and Benefits

Likes

Working for Jio in today's challenging environment is the most valuable opportunity for me. Jio as a company has proved itself a non competitor and has provided the end user a safe, trustable, and economical digital services on a single platform. In this time of pandemic company has taken lot of initiatives for employees and trusted customers. Work from home, providing all resources to deliver and taking all safety measures. Company chairman, Mr Mukesh Ambani vision to make Jio as the most valuable company globally is on track. Company policies are good n Mangement is transparent n supportive.

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  • Salary - Excellent
    • +6 more

Dislikes

Salary hike is a concern. Not as per market standards.

see more salary related reviews

Jio interview questions by designations

Assistant Manager (86)Deputy Manager (47)Software Developer (28)Customer Service Executive (25)
View all 1.5k interview experiences

Know more about Jio Navi Mumbai

More about working at Jio

Jio Salary FAQs

How much does Jio pay per year?
The average Jio salary ranges from approximately ₹0.4 Lakh to ₹0.5 Lakh per year for a Staff Nurse and ₹94 Lakhs to ₹1.1 Crore per year for a Vice President Engineering. Salary estimates are based on 275 Jio salaries received from various employees of Jio. Jio employees rate the overall salary and benefits package 3.2/5 stars.
What is the highest salary in Jio?
The highest-paying job at Jio is a Vice President Engineering with a salary of ₹94 Lakhs to ₹1.1 Crore per year. The top 10% of employees earn more than ₹18.21 lakhs per year. The top 1% earn more than a whopping ₹47.14 lakhs per year.
What is the minimum salary in Jio?
Minimum salary at Jio depends on the role you are applying for. For Sales Executive the minimum salary is ₹0.9 Lakh to ₹6 Lakhs per year, and for Jio Point Manager the minimum salary is ₹1.8 Lakh to ₹4.5 Lakhs per year and so on.
What is the salary package for freshers in Jio?
The average salary at Jio for freshers varies from ₹1 Lakh to ₹2.4 Lakhs per year for Intern and ₹7.6 Lakhs to ₹33.8 Lakhs per year for Chartered Accountant.
What is the notice period at Jio in Customer Success, Service & Operations Department in Navi Mumbai?
According to AmbitionBox, 46% of the Jio employees in Customer Success, Service & Operations Department in Navi Mumbai reported a notice period of 1 Month, 23% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 195 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Jio , Navi Mumbai is INRunlock blur . Salary estimates are based on 275 Jio latest salaries received from various employees of Jio.

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