Jio Platforms Customer Success Manager salaries in Customer Success, Service & Operations in India (Updated 2025)

Likes

Good campus environment.

Dislikes

Poor salary. Very less yearly increment. In-hand amount keeps on decreasing on various reasons like medical insurance and other, overall pay remained same as of previous year. Very less initiatives for upskilling. No flexibility in working model, strict wfo. Poor work life balance, due to inequality in responsibility allocation. More work will be given in return of good work done previously.

Likes

The work life balance is excellent, the office environment ia top notch & the projects involve latest technology. If you are looking to settle down,consider entering with good package.

Dislikes

Finance growth prospect are dismal, Either employee is overpaid or underpaid. Starting a career with jio might not be wise, as they tend to pay new joiners 3 times more but struggle to offer even a 10-20% appraisal for existing employee

Likes

I like that they give you enough time to finish/fix a job. No one's in a hurry or puts you in pressure to finish a task.

Dislikes

Delayed appraisals. Not so transparent about few policies No pay parity. Even people with less experience and skills could have more pay than you and you even don't know who you could discuss with in order to fix it.

Likes

...ediate response team available in case of emergency to employee/ family members. No salary delays.

Dislikes

Team culture matters. Need to extend time. Taking leaves is difficult. No comp-offs.

Likes

There is constant learning and development of an individual working here.

Dislikes

They offer less CTC to a new comers/freshers and pay well off to its higher management employees. They do not care if a skilled employee leaves because they think there is plenty of fish in the market at a lesser cost.