ITC ABD Customer Success, Service & Operations Department Salaries in India (Updated 2025)

Likes

Nothing

Dislikes

Toxic work culture The way of working is very wrong, especially in Mars project, the workers are given low salary and no other allowance like bank petrol or annual bonus, they are made to work like a labourer.

Likes

No job security is there who want to join in ITC they are taking them as Trainee or Associate for 1 to 3 years. At the time of joining they recruit us as off role employee or team lease only they won't take you as permanent employee.

Dislikes

There is no growth and no job satisfaction and no salary satisfaction. They didn't clearly mention your role and responsibilities untill you joined.

Likes

Having the opportunity to build contacts with other organisations, gain new skills, and handle vendors, accounts, and develop negotiation skills

Dislikes

Terrific workplace politics, no work-life balance, and unsupportive employees. This review is particular to my division

Likes

It is your time waste to join in ITC there is lot of work pressure no work life balance worst managers are there so it is better to join some other organization to get knowledge but in ITC there is only repetitive paper work of irrelevant departments.

Dislikes

WORK CULTURE

Likes

The one and only advantage is Job security.

Dislikes

ITC ABD is one of the worst management i have ever seen in my corporate experience. HR involvement is almost nill in administration, coming to career growth if a fresher joined as trainee it will take almost 3 to 4 years for becoming permanent employee, office politics plays pivotal role.