IT By Design System Administrator salaries in Customer Success, Service & Operations in India (Updated 2025)

Likes

Nothing the company has the worst thing is salary annexure bonus is included in the salary and if you will change the organization the other company will not accept the salary slip which was provided by itbd because of their bonus in salary

Dislikes

There are many things they don't have good project they treat like hell better. Infact they don't have good Engineer and management. For the life time you will reset the password add the user remove the user create DL. No premium work

Likes

Work Pressure is alot during COVID-19 Work from Home.

Dislikes

Salary is not decent, career growth is slow. There is a bond of 1 year before which you can't resign. Never attended a single meeting since joining the company.

Likes

Its a good company to work with except a few things that are listed in the dislikes section

Dislikes

I left them with proper notice and all the rituals. When i resigned neither did my manager nor the HR informed me that the organisation i am leaving them for is a non compete for them. Neither did the new organization that i joined told me that. 1 month later they sent me a "Cease and Desist' notice. They legal associate who sent me this does not pick the phone almost all the times and they are not willing to answer my queries. They witheld my full and final illegally and it has not been settled yet. This is just the same saga with the people who resigned and then got the same notice from them. Absolutely not a recommendation and i still wonder how they got GPTW because this organisation is not employee centric at all and can below the line to cause as much distress as possible. They had almost 12-15.employees leaving them because of the various reasons and when some of them tried to revoke their resignations IT BY DESIGN refused. I have all the proofs. But they will play with you career and there is no learning which is one of the core reasons why people dont stick with them.

Likes

Nothing People join and leave The finance department is more focused on deducting your salary for no reason.

Dislikes

A lot of politics within departments. Biased work environment. They only talk about culture and can give lectures. The managers shout on the team. Please don’t join this organisation they will spoil your career. Even HR hardly cares to solve your problems.

Likes

The only thing I like working here is flexibility to work from home at least for now. Also, their senior management try to pamper their employees and make them feel important; however it is all verbal and nothing useful in terms of benefits.

Dislikes

...to cater to industry issues so you can only rely on self-research and knowledge. Other than this, if you run into salary issues, HR and finance might take days just to acknowledge your problem.