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4.0

based on 5k Reviews

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Customer Success, Service & Operations

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IIFL Finance Customer Success, Service & Operations Department Salaries in India

based on 1.4k latest salaries
Designation Avg Annual Salary Open Jobs

Customer Care Executive

0 - 6 years exp. (152 salaries)
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₹1.5 L/yr - ₹3.8 L/yr

4 job openings

Gold Appraiser

0 - 8 years exp. (100 salaries)
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₹2.3 L/yr - ₹5 L/yr

7 job openings

Branch Manager

3 - 16 years exp. (82 salaries)
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₹3.1 L/yr - ₹7 L/yr

2 job openings

Senior Officer

1 - 8 years exp. (65 salaries)
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₹2.3 L/yr - ₹5 L/yr

Starting your career? Discover IIFL Finance fresher salaries in India

Loan Manager

2 - 8 years exp. (40 salaries)
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₹2.1 L/yr - ₹4.5 L/yr

1 job opening

Cce Executive

0 - 4 years exp. (34 salaries)
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₹1.5 L/yr - ₹4 L/yr

Gold Loan Officer

1 - 6 years exp. (33 salaries)
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₹2 L/yr - ₹4 L/yr

Relationship Manager

1 - 7 years exp. (32 salaries)
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₹1.6 L/yr - ₹6.2 L/yr

Team Lead

2 - 9 years exp. (25 salaries)
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₹1.1 L/yr - ₹6 L/yr

2 job openings

Deputy Manager

4 - 10 years exp. (25 salaries)
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₹2.9 L/yr - ₹9.5 L/yr

Operations Executive

1 - 6 years exp. (24 salaries)
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₹1.2 L/yr - ₹4.2 L/yr

Customer Service Executive

1 - 5 years exp. (19 salaries)
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₹1.6 L/yr - ₹4 L/yr

1 job opening

Officer

1 - 5 years exp. (17 salaries)
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₹1.1 L/yr - ₹4 L/yr

Assistant Branch Manager

3 - 9 years exp. (14 salaries)
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₹2.3 L/yr - ₹6 L/yr

Sales Officer

0 - 7 years exp. (14 salaries)
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₹2 L/yr - ₹4.5 L/yr

Senior Sales Officer

1 - 7 years exp. (13 salaries)
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₹2.1 L/yr - ₹3.4 L/yr

CCE

0 - 2 years exp. (13 salaries)
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₹1.5 L/yr - ₹4 L/yr

Sales Executive

1 - 8 years exp. (12 salaries)
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₹1.4 L/yr - ₹4 L/yr

1 job opening

Gold Loan Executive

0 - 6 years exp. (12 salaries)
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₹2.1 L/yr - ₹3.7 L/yr

Gold Appraisal

2 - 6 years exp. (12 salaries)
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₹2.2 L/yr - ₹3.8 L/yr

Last Updated: 15 Dec, 2024

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for IIFL Finance

4.0

Rated by 415 employees for salary & benefits

Branch Incharge in Gadarpur

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 11 Feb 2024
3.0
 for  Salary and Benefits

Likes

Salary criteria was good.

Dislikes

Work culture was too bad. No support from seniors and audit department always target the employees. They don’t provide the training to employees in any sector. Moreover, they always try to spoil the career of the employees as employees has to fight for FNF and relieving.

read more

Assistant Manager in Purulia

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 14 May 2022
1.0
 for  Salary and Benefits

Likes

One thing I like about IIFL that salary credited on time.

Dislikes

Environment of IIFL is very pathetic. Every BM of every branches feels that they are MD of the company & there is no job security. If any employee get better opportunity then after submitting the resignation management threats the employee that pull back your resignation otherwise I will be terminated to youso that you will not be able to work for any other organisations.

read more

Loan Manager in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 14 Jul 2021
3.0
 for  Salary and Benefits

Likes

Company gives every year diwali bonus which is deducted from your salary

read more

Dislikes

In the interview the HR said that you only make loans against the gold but did not tell about self sourcing targets which is disgusting

read more

Customer Care Executive in Chirawa

Customer Success, Service & Operations Department

5.0
  •  posted on 10 Mar 2022
5.0
 for  Salary and Benefits

Likes

Good work environment and culture.Teammates are supportive and the management is transparent.there is a huge cafeteria and gaming arcade for chilling.company policies are good.

read more

Dislikes

There is a lot of politics and the management does't address our issues. Salary is decent but career growth is slow .

read more

Executive Accountant in Zirakpur

Customer Success, Service & Operations Department

4.0
  •  posted on 02 Nov 2021
3.0
 for  Salary and Benefits

Likes

Job security is perfect if you are doing your work in a good manner .Work culture is nice and some of company policies are good regarding hike amd bonus.

read more

Dislikes

...ment i dont like is about politics and the management doesn't adress our issues.Salary is decent but career growth is slow.

read more
see more salary related reviews

IIFL Finance interview questions by designations

Branch Manager (32)Gold Appraiser (20)Assistant Manager (16)Relationship Manager (13)
View all 230 interview experiences
More about working at IIFL Finance

IIFL Finance Salary FAQs

How much does IIFL Finance pay per year?
The average IIFL Finance salary ranges from approximately ₹0.6 Lakh to ₹1.8 Lakh per year for a Back Office and ₹31.8 Lakhs to ₹51 Lakhs per year for a Senior Vice President. Salary estimates are based on 1.4k IIFL Finance salaries received from various employees of IIFL Finance. IIFL Finance employees rate the overall salary and benefits package 4.0/5 stars.
What is the highest salary in IIFL Finance?
The highest-paying job at IIFL Finance is a Senior Vice President with a salary of ₹31.8 Lakhs to ₹51 Lakhs per year. The top 10% of employees earn more than ₹10.85 lakhs per year. The top 1% earn more than a whopping ₹35.37 lakhs per year.
What is the minimum salary in IIFL Finance?
Minimum salary at IIFL Finance depends on the role you are applying for. For Customer Care Executive the minimum salary is ₹1.1 Lakh to ₹4 Lakhs per year, and for Gold Loan Officer the minimum salary is ₹1.5 Lakh to ₹4.5 Lakhs per year and so on.
What is the salary package for freshers in IIFL Finance?
The average salary at IIFL Finance for freshers varies from ₹1.4 Lakh to ₹2.7 Lakhs per year for Human Resource and ₹6.6 Lakhs to ₹29.5 Lakhs per year for Management Trainee.
What is the notice period at IIFL Finance in Customer Success, Service & Operations Department?
According to AmbitionBox, 36% of the IIFL Finance employees in Customer Success, Service & Operations Department reported a notice period of 2 Months, 30% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 1.8k responses on AmbitionBox in last 2 years.

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IIFL Finance Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at IIFL Finance is INRunlock blur . Salary estimates are based on 1.4k IIFL Finance latest salaries received from various employees of IIFL Finance.

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