IDFC FIRST Bank Sr Customer Service Specialist salaries in India

Likes

Salary was good, work environment was good.

Dislikes

Management changes every 6 months and hence people cant get promotions. No one gets ratings above average. The manager stopped employees to go on time by giving extra work and expecting unrealistic outcomes. We used to work after office hour in the office till 8pm and yet we were not appreciated for this.

Likes

Nothing as such. Loans were provided to employees at minimum interest rates

Dislikes

...because of staff loans, management should work on curtailment of such behaviour. HR is unaware of basic policies, when on boarding they say that bonus would be around 40-50% but at appraisal time everything goes below water. During onboarding clearly mentioned that as per banks policy holidays on weekends, but after joining it's revealed that working is essential on weekends in month ends Such pathetic policies they have.

Likes

Employee benefits as per banking industry is good if u have home loans

Dislikes

Work life balance, leadership is like complete egoistic and worst, salary hike is not based on performance, job security is close to nothing

Likes

Nothing I just only like that they give you the off but in that off they cut the salary also what is the job is this??? So it means I don't like this job, they don't hire you permanently because of if you don't give the targeted thing they will don't give you the salary and they expect ki hum inko itna Business karke de ki jitna Inka bhai karke dede

Dislikes

I don't like to work in this company as employee and already working in this bank as I am very disappointed in this company by seniors saloni bhalla territory manager of sepl and pradeep saluja state head of sepl. I feel discrimination in this company by the seniors and the other staff I am also like them I wanted to fall so I can work at there but I really didn't felt about that.

Likes

Salary and perks

Dislikes

I worked in Refund team which is fall under RAS, where management is not good. All the appreciation is goes to girls and their closed ones it doesn't matter whether they only sit and scroll the social media whole day. I worked there only for 5 months, decided to leave organisation after completing my 2 months only because management treatment was very bad to me. RAS is good for girl employee only as management has soft corner for them, further understand what I am trying to tell here.