ICON Plc Service Desk Executive salaries in India (Updated 2025)

Likes

...s. Got a very broad span of growth and opportunities to upskill my career level. I have also been appreciated for the good work I do and have provided Promotions and good salary package. I happy to be associated with ICON and would like to continue my career here at ICON.

Dislikes

Every company / organization would have some or the other which people would dislike. It could be people you work with or anything like that. IT does apply to ICON as well, but it has not made any great impact in my career growth, as I have very good friends, leaders and managers here at ICON. So nothing makes me feel disliked about ICON.

Likes

...is following hybrid pattern of 60/40. For effective work life balance it's good. And moreover they will provide good package for all employees.

Dislikes

Most disliking factor is the work pressure and dissatisfaction of workings. Then process are not streamlined. They will force us to do over time and work on weekends.

Likes

The working culture and the tymly payment of salary and many other benefits like leaves and insurance policy I like the most……I completed almost 1 year of working here and I do not find any dislike here……I am enjoying working here

Dislikes

Till now nthing

Likes

None

Dislikes

I used to work in Icon till Sep-2022. One thing which I felt on a personal level is the higher management does not pay attention to its employees requests/inputs/feedback. The environment though not toxic, it is not progressive as well. Favouritism is a major flaw which I noticed among the managers. Training is improper. You're directly asked to start doing the activities without training or feedback. Leave policy is on first come first serve basis. Even if the team has adequate members to take up additional tasks, you cannot take a leave if another employee has already availed. Only one person is allowed to avail leave during a time period. Hike and appraisal is not worth discussing. 7 days public holiday support is mandatory.

Likes

Salary is good for SM's

Dislikes

Just wanna say Company is nice culture is terrible, Area Managers are so parshal he only talk nice with Girls not with Men's staff. They don't TALK HEALTHY 'tum se nai Hota toh leave' 13 years carrier never saw this type of culture seriously pathetic Work culture don't wanna take name but people in company, owner Mr. Pawan need to address the issue sacking out someone will not gives the sales.