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HSBC Group

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4.0

based on 4.7k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Hyderabad / Secunderabad
Customer Success, Service & Operations

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HSBC Group Customer Success, Service & Operations Department Salaries in Hyderabad / Secunderabad

based on 1.7k latest salaries
Designation Avg Annual Salary Open Jobs

Customer Service Executive

0 - 10 years exp. · Hyderabad / Secunderabad (276 salaries)
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₹1.7 L/yr - ₹6.5 L/yr

CDD Analyst

1 - 7 years exp. · Hyderabad / Secunderabad (44 salaries)
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₹2 L/yr - ₹6.8 L/yr

KYC Analyst

1 - 7 years exp. · Hyderabad / Secunderabad (43 salaries)
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₹2.2 L/yr - ₹7.5 L/yr

Assistant Manager Operations

4 - 15 years exp. · Hyderabad / Secunderabad (37 salaries)
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₹4.2 L/yr - ₹10.5 L/yr

Starting your career? Discover HSBC Group fresher salaries in India

Customer Support Executive

0 - 6 years exp. · Hyderabad / Secunderabad (35 salaries)
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₹1.8 L/yr - ₹6.1 L/yr

Analyst

1 - 7 years exp. · Hyderabad / Secunderabad (33 salaries)
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₹2 L/yr - ₹6.8 L/yr

2 job openings

Process Associate

1 - 6 years exp. · Hyderabad / Secunderabad (29 salaries)
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₹2.1 L/yr - ₹6.5 L/yr

AML Analyst

1 - 6 years exp. · Hyderabad / Secunderabad (27 salaries)
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₹2.1 L/yr - ₹7 L/yr

Customer Care Executive

2 - 7 years exp. · Hyderabad / Secunderabad (24 salaries)
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₹2.4 L/yr - ₹5.3 L/yr

Senior Associate

2 - 8 years exp. · Hyderabad / Secunderabad (24 salaries)
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₹3.1 L/yr - ₹7.3 L/yr

Senior Analyst

3 - 8 years exp. · Hyderabad / Secunderabad (21 salaries)
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₹3.1 L/yr - ₹7 L/yr

Operations Manager

8 - 18 years exp. · Hyderabad / Secunderabad (21 salaries)
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₹7 L/yr - ₹15.5 L/yr

Fraud Officer

1 - 6 years exp. · Hyderabad / Secunderabad (21 salaries)
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₹2.4 L/yr - ₹5.5 L/yr

Customer Service Representative

1 - 7 years exp. · Hyderabad / Secunderabad (18 salaries)
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₹2.5 L/yr - ₹7 L/yr

Customer Service Associate

1 - 8 years exp. · Hyderabad / Secunderabad (15 salaries)
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₹3.3 L/yr - ₹5.9 L/yr

Credit Service Executive

2 - 6 years exp. · Hyderabad / Secunderabad (14 salaries)
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₹2.8 L/yr - ₹4.5 L/yr

Assistant Vice President Operations

14 - 19 years exp. · Hyderabad / Secunderabad (12 salaries)
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₹15.5 L/yr - ₹32.6 L/yr

1 job opening

Senior Customer Service Executive

3 - 13 years exp. · Hyderabad / Secunderabad (12 salaries)
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₹2.7 L/yr - ₹5.5 L/yr

Senior Financial Advisor

2 - 9 years exp. · Hyderabad / Secunderabad (12 salaries)
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₹5.5 L/yr - ₹7.5 L/yr

Senior Processing Executive

1 - 9 years exp. · Hyderabad / Secunderabad (12 salaries)
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₹3.9 L/yr - ₹5.5 L/yr

Last Updated: 23 Feb, 2025

What people are saying about HSBC Group

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a senior business analyst
2w
HSBC GSC Pune
Hi folks, need a help with a decision. Does HSBC GSC allows work from Pune location. I have got an offer for Bengaluru. Any flexibility to work from Pune location? First level of understanding i got is that they don’t have GSC offices in Pune. Can someone throw some light? Thanks in advance.
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Salary related reviews for HSBC Group

3.5

Rated by 261 employees for salary & benefits

Manager - Finance Operations in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 22 May 2018
4.0
 for  Salary and Benefits

Likes

...n setting up ring faced Bank and other change programs that currently running... The growth is depends on your commitment to words your carrer progression plan and vital roles to pay based on your skill set.... Overall its good place to work with...

read more
  • Salary - Good
    • +6 more

Dislikes

The only thing that come up my mind is bit work pressure in these days and targets to meet cost savings...

Assistant Manager Operations in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

4.0
  •  posted on 01 Feb 2022
3.0
 for  Salary and Benefits

Likes

... a great place to work.Lot of opportunities to learn and nice work life balance.However, compensation is not as per competitive market.Company is invested in diversity. Great place to work for women as policies suit the working women.

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  • Skill development - Good
    • +4 more

Dislikes

Compensation structure. Compensation is not at par with the market.

Fraud Officer in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

2.0
  •  posted on 07 Apr 2019
1.0
 for  Salary and Benefits

Likes

Nothing to like about.

Dislikes

Everything- work pressure, no career growth, partiality, office politics, terrible pay scale and bonuses, exploitation of employees, fake promises and excuses, terrible transport department.

read more
  • Salary - Bad
    • +6 more

Anti Money Laundering Executive in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

5.0
  •  posted on 09 Jul 2019
5.0
 for  Salary and Benefits

Likes

HSBC is an employee friendly organization with good working environment.

  • Salary - Excellent
    • +6 more

Dislikes

Compensation is decent, but growth is slow. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals.

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Assistant Manager Operations in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 28 Sep 2024
4.0
 for  Salary and Benefits

Likes

One of the best company to work with & it's policies helps to balance our family & work life. Staff friendly company & I am proud to be a part of this wonderdul company.

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  • Salary - Good
    • +6 more

Dislikes

I wouldn't say dislike but may be a suggestion, I have heard from my colleagues that HSBC pay package is not very competitive, I am personally happy with the package.

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see more salary related reviews

HSBC Group interview questions by designations

Assistant Manager (21)Software Engineer (20)Analyst (19)Business Analyst (17)
View all 446 interview experiences

Know more about HSBC Group Hyderabad / Secunderabad

More about working at HSBC Group

HSBC Group Salary FAQs

How much does HSBC Group pay per year?
The average HSBC Group salary ranges from approximately ₹0.2 Lakh to ₹2.1 Lakhs per year for a Tele Caller and ₹98 Lakhs to ₹1 Crore per year for a Head Engineering. Salary estimates are based on 1.7k HSBC Group salaries received from various employees of HSBC Group. HSBC Group employees rate the overall salary and benefits package 3.5/5 stars.
What is the highest salary in HSBC Group?
The highest-paying job at HSBC Group is a Head Engineering with a salary of ₹98 Lakhs to ₹1 Crore per year. The top 10% of employees earn more than ₹30.99 lakhs per year. The top 1% earn more than a whopping ₹60 lakhs per year.
What is the minimum salary in HSBC Group?
Minimum salary at HSBC Group depends on the role you are applying for. For Customer Service Executive the minimum salary is ₹1.1 Lakh to ₹6.8 Lakhs per year, and for Assistant Manager the minimum salary is ₹4.4 Lakhs to ₹14.5 Lakhs per year and so on.
What is the salary package for freshers in HSBC Group?
The average salary at HSBC Group for freshers varies from ₹1.8 Lakh to ₹4.5 Lakhs per year for Customer Support Executive and ₹15 Lakhs to ₹24 Lakhs per year for Investment Banking Analyst.
What is the notice period at HSBC Group in Customer Success, Service & Operations Department in Hyderabad / Secunderabad?
According to AmbitionBox, 46% of the HSBC Group employees in Customer Success, Service & Operations Department in Hyderabad / Secunderabad reported a notice period of 2 Months, 25% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 1.2k responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at HSBC Group , Hyderabad / Secunderabad is INRunlock blur . Salary estimates are based on 1.7k HSBC Group latest salaries received from various employees of HSBC Group.

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