HighRadius Associate Functional Consultant salaries in Customer Success, Service & Operations in India (Updated 2025)

Likes

Salary on time. Freshers get opportunity of client interaction at very early stages and less hierarchy.

Dislikes

Lack of empathy and sense of belonging. Trainings need lot of improvement. Most of the consultants are working just knowing what they have to do, without having idea of 'why'. No transparency in terms of project roadmap, timelines, structure...and list goes on and on.. Few of the folks have good understanding of the product. Doesn't seem to be employee centric. Nobody has enough time to guide you through your exit process as well. Some of the colleagues/mangers hardly respond and you have nobody to reach out to for your concerns😊

Likes

Till 2022 highradius is doing good. If you are a hard working employee and able to work 12hrs in a day and able to work in a weekends as well then Highradius is good option for you. If you are a smart working employee and have another life apart from Highradius then you will fire within in a year without any reasons.

Dislikes

...ke a professor. In simple word, it's a big trapped to work in this organization. They will pay you good money for manual work but learning is zero in that case you won't be able to switch in other organizations. They want hard working employee instead of smart work.

Likes

Except for the fact that they pay well and base location for locals nothing great

Dislikes

Absolutely toxic culture, laterals get the heat of it most as they mould the remaining staff like that from beginning who have started with them as interns and turned to full time employee and thereon jumped ladders. They have stringent policies around 5 days a week and 9 hours to be logged after this u r expected to attend client meetings which might go beyond 12 in night. Micro management is instilled in everyone and you will feels eye on u through out. Its a worst place to be for laterals .. if you think you can learn a new product and continue mind you the exception is that u grasp everything within a month and be onboard. No scope of misses.

Likes

Never join here.. i am not saying this in anger or anything... I have suffered enough in this company for me to recommend anyone. Worst IT company ever and i have worked in enough companies till now to review this as WORST!!!

Dislikes

...ves (which they mentioned in the appraisal form) - they had nothing else to say. They just want one reason NOT to increase the salary. And it is a well known fact that if an employee is in PIP, you can't change his/her team. But they did this too. They DEMOTED me and did not even put me out of PIP. There was a sword on my neck everytime... I am so so so so so glad that i left this company and found a new better job.. PLEASE NEVER EVER GO INTO THIS COMPANY!!!!!!!!!

Likes

Salary offered is higher than competitors, almost difficult to switch out with a higher salary

Dislikes

Lakc of job security despite good pipeline, fluctuating culture and processes, CEO misses out on following the culture himself at the expense of innovation, Basic skills are not taught to Consulting, thereby, making the young engineers under-prepared to switch