Hero MotoCorp Manager Customer Service Operations salaries in India

Likes

...nch in the office 7. Bus service from jaipur city to Kukas (office location) 8. Good salary for an OEM 9. Reasonable job security (although there was a compulsory VRS in the past)

Dislikes

1. Lack of concrete processes that eliminates human errors 2. Poor documentation level. Past learnings are not recorded as they should be 3. Poor planning and prioritisation . Plethora of models/variants vs limited time. 4. Poverty of ambition : doesn’t aim to be the market leader in terms of technology or new product. The vision steers towards revenue and automobile market share primarily . 5. PDCA is rare 6. Project management team is more concerned about time than Quality and cost.

Likes

Policies are strong and pay is good. A lot of resources are available for professional growth

Dislikes

Good policies lack proper implementation and company strategy is not consistent. Several projects are lauched but success is very low which is result of poor strategy. It is difficult to connect to company

Likes

Hero motocorp is the best workplaces foster growth, nurture talent, and create a culture of trust and inclusion. At Hero motocorp success is shared, challenges are embraced, and every day inspires excellence.

Dislikes

Fair and transparent compensation is key to fostering equality and ensuring that employees feel valued and respected which is missing at Hero motocorp.

Likes

The salary and the perks

Dislikes

Hero is not a japnese company it's a Indian company old people's in HMCL thinks they are the boss and no one knows better then them also HMCL follows TPM which I think a great misguide for top management as people's are showing wrong data in each pillar and clapping for each other in the end of each time review

Likes

Salary on time. Almost fair appraisal process.

Dislikes

Please join if you want to do outstation travel for 18-20 days with relatively less amount of TA and 10yrs old hotel policy. Unnecessary targets in service parameters. Planning department is here to remind you in which parameter you are not focusing not in how you should work. Unnecessary poking of CSPD. No work life balance. Now a days job security is not there. You have to give full explanation and you have to be responsible if you have not travelled in one month no matter you are down from health point of view or your closed person dies. Absolutely zero skill development program for field employee. If you don't have any option left then only join.