Herbalife International Contact Center Operations Manager salaries in India

Likes

This is a good company brand, job security, 5 days working, salary, bonuses, some time you get coupons, company policy are good.

Dislikes

If you come here in inventory specially Site lead then it might be a worse nightmare. They are using 20 years old Oracle. You can not change anything here. You have to maintain your Oracle and contract manufacturer ERP. Both books must be equal. If your contract manufacturer is good then there is no problem otherwise you will always struggle.

Likes

Once upon a time, the company was caring about their employees. Salary is a plus

Dislikes

So many changes without any vision. The Top management was hoarded with several irrelevant roles, and those vertical heads for their existence introduce unnecessary process hurdles for majority of activities, an activity which use to get completed in 3 weeks of time, now take more than 3 months with no results. No management support to the downlines. Management folks are just pushing their days by reducing the engineers to the max ( No replacements for past 2 years)

Likes

People are working here only for 8% yearly bonus and 60 days paid leaves

Dislikes

Heavy work load on developer, No Job security, Managers and management are not technically skilled They only focus on Business satisfaction No technology upgrade still using old age methodology Fore employees to work on weekends No proper adminstration

Likes

1. Salary Increments will be depended on your performance and the project you are in. 2. Work Life balance is good except in Seviour conditions. 3. Employee benefits also good.

Dislikes

1. Now company is not going well some layoff already happened and no further projects approved. 2. You will get promoted every 5 years not to next role, next level.

Likes

Salary and benefits are good.

Dislikes

Career growth and promotion opportunities are slow. Management focus is not on employee welfare and no one pays attention on the employee. The seniors and the director is the worse of all . There is no ijp for years people are still taking calls from 5-7 years and no promotion of higher position is given. And there is discrimination as the office is in south India Bangalore and here management does not help the outsiders and makes sure secretly only locals and South Indians get all the opportunity. Worse leave management of all time , no option to apply for leaves all leaves can be applied by portal which once opens in 3 months and all the officers have to apply at the same time and it gets closed in 3-4 minutes. Company is good but member services team for contact center is the worse place in this company to work due to bad management bad wfm and bad director.