HCLTech Contact Center Specialist salaries in India

Likes

The plus with HCL is like if you are lucky and get a good client/project you can have a good work life balance.

Dislikes

Their are multiple cons in the company - 1. They will deduct money from your salary unnecessarily in the name of variable which they say is rating based. I personally never got less than 9/10 in quarterly ratings but still they used to deduct around 60% from EPB. 2. Zero hikes / No promotions. In my almost 2 year career no hikes happened. 3. It is top heavy company. There are 2-3 key people in every project who decides the fate of others. Full of egoistic people in management.

Likes

Giving good salary during joining

Dislikes

1. Working Style 2. No support or collaboration with different team 3. Zero support from boss 4. Poor Appraisal 5. Once you are on bench(no project), they will treat badly 6. Zero HR support. Even HR don't know about company policy.

Likes

Company culture is good. Secure Job.

Dislikes

There's no work life balance, no proper hike, no promotions. Even if you get promotion you won't get much increment in salary, There is no shift allowance even for night shifts.

Likes

I joined in as a fresher and this company turned out to be a nightmare for me

Dislikes

There is nothing to like about this company . No work culture , no growth , minimum salary is given just to hang you by a thread . Employees are being exploited in the name of company policies.

Likes

Hybrid WFH Good learning opportunities for presales Skill development Good Managers

Dislikes

Poor Work life balance Forced to work overtime and on weekends Compensatory off not given Poor appraisal system Very poor salary