Flipkart Customer Success, Service & Operations Department Salaries in Gurgaon / Gurugram

Likes

You will receive salary on time. Perks and benefits are there, if only your manager let's you avail them 😕

Dislikes

If your manager don't like you, you can be trapped. Pseudo HR policy. No one will hear you, though they have a campaign running named as "we listen" 😝. They say you will get a chance to get relocated, but when you apply for that they will not support.

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that i am a part of a team that markets reliable, high quality product and has a global client base. As a result , I get to travel abroad, especially to the manali to gowa. But on-site travel is completely dependent on your project and client's location. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, gut growth is low. The work pressure is very high. Sometimes. I have to work 10-12 hours straight in a day as i have to attend client calls in the evening and sometimes late into the night . managers do not value an individuals' unique strengths, which is why i have to take back my suggestion most of the time. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for fresher, hence seniors folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

Growth will be their good ethics and values work culture is good' 'Good salary and wifi is good Can't say much more than that' 'Good people to work with' 'The work environment is good and friendly. '

Dislikes

a lack of work-life balance due to long hours and high pressure, frequent organizational changes, limited growth opportunities in certain roles, a sometimes disorganized work culture, heavy workload, concerns regarding pay and benefits compared to market standards, and uneven treatment between direct hires and third-party payroll employees; with many citing issues regarding management and team dynamics as well.

Likes

It has been a year, and I have not received any salary increase, . I've noticed that many employees in my company, some of whom have been here for over six years, remain in the same roles. I'm based in Assam, where job opportunities are limited, and the 5% annual salary increment barely keeps up with inflation in India. It seems that the company prioritizes cost-saving and productivity over recognizing knowledge and skills. It's quite frustrating, to be honest. 😂

Dislikes

strongly dislike the company. Senior employees keep emphasizing the need for daily training and strict adherence to standard operating procedures, warning us that it might impact our performance evaluations. Management, particularly project managers. I have no intention of ever working for this company again, and I would not recommend it to anyone.

Likes

To work in MNC great opportunity. Flipkart provides chance to enhance problem solving, communication and influencing skills

Dislikes

No appraisal, no perks , less salary and reductions. At risk when more ideal time and more avail... When they need you're employee otherwise a survent.