Exl India Senior Customer Service Executive Salaries by 10+ Employees

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Finance & Accounting Customer Success, Service & Operations Data Science & Analytics Engineering - Software & QA + 6 more

Designation	Avg Annual Salary	Open Jobs
Senior Customer Service Executive 2 - 15 years exp. (12 salaries)	₹1.8 L/yr - ₹4.5 L/yr
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Operations Team Member 0 - 2 years exp. (3 salaries)	₹1.4 L/yr - ₹1.9 L/yr
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Qa Testing Manager 8 - 10 years exp. (3 salaries)	₹25 L/yr - ₹30 L/yr
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Quality Process Excellence Manager 13 - 15 years exp. (3 salaries)	₹17 L/yr - ₹17.5 L/yr
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Recruitment Recruiter 14 - 16 years exp. (3 salaries)	₹8.5 L/yr - ₹10.9 L/yr
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Scrum Master and Manager 1 - 14 years exp. (3 salaries)	₹18.8 L/yr - ₹26.5 L/yr
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Senior Accounts Receivable Associate 3 - 5 years exp. (3 salaries)	₹4.2 L/yr - ₹4.9 L/yr
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Senior Appeals Analyst 2 - 5 years exp. (3 salaries)	₹4 L/yr - ₹5 L/yr
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Senior Claims Examiner 4 - 6 years exp. (3 salaries)	₹2.9 L/yr - ₹3.5 L/yr
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Senior Cloud Consultant 12 - 14 years exp. (3 salaries)	₹19.5 L/yr - ₹21 L/yr
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Senior Data Science Manager 8 - 12 years exp. (3 salaries)	₹25.5 L/yr - ₹47 L/yr
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Senior Executive Analyst 4 - 8 years exp. (3 salaries)	₹3.1 L/yr - ₹7 L/yr
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Senior Software Development Test Engineer 11 - 13 years exp. (3 salaries)	₹28.8 L/yr - ₹36.8 L/yr
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Senior Tax Auditor 6 - 9 years exp. (3 salaries)	₹5.4 L/yr - ₹7 L/yr
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Sme Lead 2 - 15 years exp. (3 salaries)	₹3.2 L/yr - ₹7 L/yr
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Sssm Administrator L2 6 - 9 years exp. (3 salaries)	₹3.9 L/yr - ₹6.2 L/yr
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Tech Lead Software Engineer 3 9 - 11 years exp. (3 salaries)	₹18.9 L/yr - ₹24.2 L/yr
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consultant b2 3 - 4 years exp. (3 salaries)	₹14 L/yr - ₹15.5 L/yr
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Senior Claim Processor 13 - 16 years exp. (3 salaries)	₹6.5 L/yr - ₹6.7 L/yr
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Business Intelligence Analyst 6 - 7 years exp. (3 salaries)	₹7.6 L/yr - ₹24 L/yr
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Educator 3 - 5 years exp. (3 salaries)	₹3.5 L/yr - ₹4.2 L/yr
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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Salary related reviews for Exl India

2.4

Rated by 14 employees for salary & benefits

Senior Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 27 Jul 2024

2.0

for Salary and Benefits

Likes

...and then force you to leave.... also take money for not giving notice period....I had to pay 1lac 20 thousand rupees

Dislikes

Worst work culture ever in the organisation

Salary - Poor

+6 more

Senior Customer Service Executive in Pune

Full Time

Human Resources Department

4.0

• posted on 29 Jan 2023

4.0

for Salary and Benefits

Likes

...for candidates who are wasting time there let it be the hire and fire situation. No company is going to hire you, Please dont pay any monetary amount for the same.

Salary - Good

+5 more

Dislikes

I did not like about recent lay offs where people are starving to death.

Promotions - Poor

Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 10 Oct 2024

3.0

for Salary and Benefits

Likes

You get your salary on time, some managers are good and will assist you and understand and support you, rest are just there for the sake of being there.

Job security - Excellent

Dislikes

You can work and grow here if you are a managers pet.

Promotions - Poor

+3 more

Customer Care Executive in Noida

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 12 Sep 2024

4.0

for Salary and Benefits

Likes

... work there. Most important point is the work environment there was very good...Although there should be improvement regarding appraisal and salary improvement.

Salary - Good

+5 more

Dislikes

slow process of appraisal and salary hikes....

Senior Associate in Noida

Full Time

Engineering - Software & QA Department

5.0

• posted on 24 Nov 2022

5.0

for Salary and Benefits

Likes

First of all I am speechless for this company. I worked here for 7 years and trust me it is one and only company where I have not feel any stress for 7 seconds. One of the best place to work in across NCR. Awesome experience and if I get an opportunity to work as a QA or Business Analyst so I will definitely work always.

Salary - Excellent

+6 more

Dislikes

Salary packages are not too much as per costliness but I would say that comfort and money can not earn at one place.

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Average annual salary for Senior Customer Service Executive in Exl India is INR . Salary estimates are based on 10+ Exl India latest salaries received from various employees of Exl India.