Epsilon Senior Customer Success Manager salaries in Bangalore / Bengaluru (Updated 2025)

Likes

Flexible work timing when I used to work, not sure about the current structure. Good Pay master

Dislikes

Horrible culture, very few career growth opportunity. Out of Sight out of mind kind of scenario, if you are not close to your supervisor difficult to get decent projects and also hike/promotion. Tech stack in some projects/account are pretty old. Lot of legacy system, lack of support at leadership or management level. No career or growth planning. Very poor project planning

Likes

...ntify faults. Seen lot of attrition in the team due to change in the management. No hike in salary and no growth. The company is amazing and leading in the market. Learned alot work in Email team.

Dislikes

Management in Email vertical. They don;t know the process and they all work under perception basis. Should avoid Ultra Micro management. No value for hard work. Very bais in the team.

Likes

They provide facilities like cab service, free food for 1 day per week, the salary is fixed with no variable component.

Dislikes

There is no proper work distribution, some people in the team are overloaded while others are enjoying. The promotion is based on favoritism. There is no flexibility for work from home and work from office days.

Likes

Earlier they used to have flexible wfh options and more focus to work life balance. Not anymore. All the senior leadership in India has changed and that reflects in the company culture as well.

Dislikes

...nt. Poorly managed office everything under cost cutting, including the tea bags. They make us pay for the cab for 1-10 pm shift, even though there is a clear government rule that female employees have to be given free transport after 7 pm.

Likes

Some occasions they conduct they are good.

Dislikes

...once joining the project. One day they will provide food that is also too worst. No hike will be provided for years if you do the work and complete the tasks also they will put in below target in year end review. Managers don't know how to train employees and properly use them. They will get awarded by discriminating us and they will get increment on it and they will get position change for it. Worst ever company I have seen and they tell the company is best workplace I don't know how do they tell this kind of company is best workplace.