Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Ecom Express Team. If you also belong to the team, you can get access from here

Ecom Express Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 3.5k Reviews

filter salariesFilter salaries by

Ecom Express Senior Customer Service and Operations Manager salaries in Gurgaon / Gurugram

Annual salary range
Select experience
₹13.5 Lakhs - ₹17.2 Lakhs
Low Confidence
info icon
Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
unlock blur
unlock blur

Interested in this particular role?

Last Updated: 14 Nov 2023

Companies similar to Ecom Express for Senior Customer Service and Operations Manager in Gurgaon / Gurugram

Logo
Ecom Express Senior Customer Service and Operations Manager Salary

9 years exp. (AmbitionBox Estimate)

unlock blur

₹13.5 L/yr - ₹17.2 L/yr

vs
Company name Avg Annual Salary Open Jobs
unlock blur

₹14.3 L/yr - ₹17.5 L/yr

arrow icon 6% more
Senior Customer Service and Operations Manager salary at Ecom Express ranges between ₹13.5 Lakhs to ₹17.2 Lakhs per year for employees with 9 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Ecom Express.

Salary related reviews for Ecom Express

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 16 Dec 2024

3.0
 for  Salary and Benefits

Likes

It was good to work in E-Com Express because the salary used to come on time and also the timing of everything was right.

read more

Dislikes

The biggest issue here was regarding promotion and transfer. Those who do not have connections at the top, nothing happens to them, they just stay at one place.

read more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 21 Sep 2024

1.0
 for  Salary and Benefits

Likes

If there is no more benefit, the salary is not increased, the old people are not valued, the new people are paid more, who is working, it is not considered from the beginning, even after 7 years, the salary is less.

read more

Dislikes

The work is good but the salary is low, the salary is not high and the new people are being paid more

read more

Full Time

 · 

Merchandising, Retail & eCommerce Department

1.0
  •  posted on 07 Sep 2024

2.0
 for  Salary and Benefits

Likes

Only thing to like about the company is salary on time but after deducting lots of money due to silly reasons.

read more

Dislikes

Mission Unnati, where they are hiring MBA candidate for DC Head a position. ITs a SCAM They are giving very less salary and took one month training where they said to give 10k stipend but they dont have spine right they only paid 8400 rs. Huge politics while choosing location lack of transparency they are playing with future. When they came to college for hiring they fooled students scammed everyone about salary, prefered location, stipend etc. But now cant stay in there words, Harsh jetwani and Megha they are so manipulative and rude they are the one who scammed us by not disclosing about job . Even after one month no one knows what there exact salary is Also lots of money gets deduct from DC head salary if any parcel goes missing

read more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 12 Aug 2024

4.0
 for  Salary and Benefits

Likes

I was particularly impressed by the company's commitment to developing innovative solutions that have a positive impact on the industry. Your dedication to staying at the forefront of technology aligns perfectly with my own passion for continuous learning and growth.

read more

Dislikes

...n: Not enough professional development. Mismatch in work style and environment. Seeking fair market compensation. Inspired by other company/leadership style.

read more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 08 Mar 2024

1.0
 for  Salary and Benefits

Likes

While there is a lot to learn. But a horrible employee experience. One of my colleague has been working for the past 6 years but the difference between his initial salary and present salary is about 3k rupees. While he has been promoted twice.

read more

Dislikes

Work culture. Too many bucket holders have climbed the ladder. And are gate keeping talented employees from their deserved promotion or appraisal.

read more
see more salary related reviews

Discover interview dos and don'ts from real experiences

Ecom Express Senior Customer Service and Operations Manager Salary FAQs

What is the notice period for Senior Customer Service and Operations Manager at Ecom Express in Gurgaon / Gurugram?
According to AmbitionBox, 100% of the Ecom Express Senior Customer Service and Operations Managers in Gurgaon / Gurugram reported a notice period of 3 Months.This is based on 1 response on AmbitionBox in last 2 years.

Tell us how to improve this page.

Ecom Express Senior Customer Service and Operations Manager salary in Gurgaon / Gurugram ranges between ₹13.5 Lakhs to ₹17.2 Lakhs. This is an estimate based on latest salaries received from employees of Ecom Express.