Dr. Reddy's Foundation Contact Center Associate salaries in India

Likes

I like only salary of the trainer

Dislikes

So many dislikes were there, like officially off days we have to work, sundays also we have to work, gusted holidays not provided, such a hectic job...every time admissions, callings etc, no appreciation, No job security, employee were not friendly at all, no one support for the job

Likes

The only reason why anyone would choose this is because they are unable to re-locate & have no other choice in their hometown

Dislikes

Compensation is a joke here Annual increment is less than 1k INR annually for most employees Unrealistic expectations L&D team are living in a fairyland if considering PwD candidates

Likes

Organization Culture set up by the management 2. Benefits provided to employee even though Salary was less. 3. Encourage freshers as a trainers and sometimes Center Associate and trainees can become trainers.

Dislikes

...r assassination and demotivating of employees is high from regional managers. 3. Salary appraisal was very low and performance and manager interest based.

Likes

Salary on time Quick response and resolution of issues

Dislikes

Nepotism , no promotion for talented trainer if they are not relatives and less hike to outsider other than relative of managers , escalation and bringing these issues to management has no value . No job security and recognition, few manager are working since 10 to 15 years there is a lot of monopoly by those managers.

Likes

Training of Trainers is really good. We get to learn a lot about various topics like soft skills and MS Excel

Dislikes

...he best trainers. Every trainer undergoes various rounds of grueling interviews. But then they pay you peanuts. It is a skill development institute where they train students to get jobs but the irony is that some of their trainers don't even know anything about education. One of the trainers said you can become a doctor just by wearing a lab coat. Managers ask for favours from the students in order to get jobs