Deltax Customer Success Manager salaries in India

Likes

1. I have really good teammates, that’s the only positive thing. 2. I got to learn new things here, which helped me grow professionally.

Dislikes

...es such as Provident Fund (PF) implementation are poorly managed and delayed. 2. Low Pay and Salary Delays: Compensation is significantly below industry standards compared to the workload. A substantial portion of the CTC is allocated to an annual bonus, which is neither ideal nor transparent. Salaries are often delayed, being credited later than standard industry practices. 3. Lack of Work-Life Balance: The company is rigid about start times but dismissive of end times, often ignoring late-night work efforts. Employees are frequently required to work on weekends, even during leaves, and are expected to prioritize company tasks during personal emergencies. Additionally, the company imposes extra tasks outside regular responsibilities, such as exploratory projects and activities, without additional compensation. These tasks include mentoring, interviewing, and reviewing work, contributing to an overall imbalance. 4. Toxic Work Culture: a) Unprofessional Behavior: Leadership fosters a toxic environment, often displaying disrespectful communication during meetings. Instances of verbal abuse and unprofessional behavior are common. b) Unrealistic Expectations: Fresh graduates are expected to perform at the level of highly experienced employees. Doubts and queries are often met with unprofessional and discouraging responses, creating a culture of fear and limiting collaboration. c) Glorification of Toxic Behavior: Certain behaviors that negatively affect employees are praised, leading to a hostile and emotionally draining environment. 5. Delays in Appraisals: Appraisals are frequently delayed, with cycles often extended without providing arrears. Increment amounts are consistently lower, and the process lacks transparency. Additionally, the annual bonus is delayed beyond the completion of the appraisal cycle. 6. Toxic Hiring Practices for Freshers: Hiring practices for freshers include unrealistic expectations and a lack of proper communication, contributing to a stressful onboarding experience. Additionally, the conversion rate from interns to full-time employees is too low, further adding to the uncertainty and dissatisfaction among freshers.

Likes

Company culture used to be good, new HR came and ruined it.

Dislikes

...r salary than us and our increment go delayed because they said market was bad. We got our increment only in november and only compensation for that was 20k. And they also shifted the cycle of our increment by 3 months, so for our batch increment will always happen in november. This year also our juniors got their increment and are getting paid more than us who are still waiting for our increment.

Likes

Nothing, Looks like a cloth factory where the manager comes and treats you like shit.

Dislikes

Everything, They do not have any professionalism, incase they pay you higher than other employees than for sure they gonna abuse to that extent that you out forth your resignation and above all its soo difficult call it a startup, it is a family business where all the top position is taken by husband, wife, friend, friends wife etc.

Likes

The roles are not set in stone. They will expect you to do anything an everything.

Dislikes

Work is always under pressure. The timings are too long. You are expected to work late into the night, even going till 1 AM at times. Top management is toxic. Company is riddled with politics, and they try to play mind games every time. They've included "food and snacks" as a benefit. The food is pathetic and they won't let you encash it. But they'll include it in the CTC.

Likes

There is honestly nothing to like.

Dislikes

DeltaX is hands down one of the worst companies I have ever worked for. The managers are incredibly abusive, using foul language and belittling employees. They have no regard for new employees and make them feel terrible about themselves. It's no wonder why the company has such a high turnover rate, employees simply can't stand the toxic environment. The company also expects the employees to work long hours, often until midnight, and show up of the office next day as if nothing happened. If you dare prioritize your health over work, they will fire you without a second thought. I urge everyone to steer clear of this company. Do not waste your time or your dignity.