Dell Customer Care Agent salaries in India

Likes

I love Dell and it is only company that has the power to make you powerful in all ways so it is all upto us.

Dislikes

Politics and slow growth or no growth or selective growth work pressure optimum no appraisals but gives bonus.

Likes

The only good part is Skill Development, Freshers can definitely learn hardware Troubleshooting skills.

Dislikes

based on exp it may vary from P2P: Compensation was nill, Work pressure was high, managers used to ask to extend shifts don't gave priority to your personal life commitments. If you are Keep good relations with Seniors you will grow, It doesn't matter how good your CSAT was if you are not good in up-selling forget your appraisal. Taking offs was like begging not sure if it has changed now. Only a handful of good guys were there to help if you are luck that they are not stuck on any escalations.

Likes

...es is those who are nearby wil have to book security can and it leads to delays. But highly secure Good pay and salary hikes Even in layoffs they will give 6 months salary in India unlike other companies who give no compensation Good food

Dislikes

Poor management.Every year layoffs in month of February and August

Likes

Everything that was good about Dell ended 2 years back. Nothing is good now.

Dislikes

...es more miserable and feel tortured from 5 days a week policy and no promotions. And from what I have heard extremely low or negligible salary hikes. The culture is extremely bad for a long term perspective and would take a toll on your mental health. The work that they make you do is dated and not industry relevant. So don't join dell unless you want to spoil your mental health and career.

Likes

The culture and work life balance at Dell is excellent. There are learning opportunities depending on the job role.

Dislikes

Due to constant layoffs the job security isn't there. Also, compensation should be improved.