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3.8

based on 3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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DCB Bank Senior Customer Service Manager salaries in Navi Mumbai

Annual salary range
5 - 7 years exp.
₹4.1 Lakhs - ₹5.3 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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Salaries in different departments

BFSI, Investments & Trading
Senior Customer Service Manager Salary
5 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.1 L/yr

Customer Success, Service & Operations
Senior Customer Service Manager Salary
7 years exp. (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.8 L/yr

Last Updated: 12 Dec 2023

Senior Customer Service Manager salary at DCB Bank ranges between ₹4.1 Lakhs to ₹5.3 Lakhs per year for employees with experience between 5 years to 7 years. Salary estimates are based on 2 latest salaries received from various employees of DCB Bank.

Top skills at DCB Bank for Senior Customer Service Manager

Sales Customer Service CRM customer care Customer Retention Customer Service Management customer support Team Management Customer Handling Branch Operations Operations Management Communication Skills Operations Banking Operations Trade Finance

Salary related reviews for DCB Bank

Full Time

 · 

Sales & Business Development Department

3.0
  •  posted on 24 Oct 2024

4.0
 for  Salary and Benefits

Likes

They are giving good salary package.

Dislikes

There are so many politics.no support from superior.all case were set by credit team. whether it legal or technical all decisions given by credit team Only.i strongly recommend don't join this organisation for business purpose.

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Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 21 Jul 2024

3.0
 for  Salary and Benefits

Likes

Only good thing about this bank is salary hike. If you're looking for salary hike up to 70% only then join this bank.

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Dislikes

Work culture is very poor. pressure will be built since day one. Their products are very limited but their expectations are very high. You need to have a lot of references to survive in this bank.

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Full Time

 · 

BFSI, Investments & Trading Department

3.0
  •  posted on 12 Apr 2024

2.0
 for  Salary and Benefits

Likes

The work culture is really good There are company events and parties almost every month Really good training program Very supportive managers

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Dislikes

...ng at month ends You may have to stay at the branch the whole night to disburse your case Credit team is very slow Half your salary will be gone in travelling

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Full Time

 · 

Other Department

2.0
  •  posted on 21 Dec 2023

3.0
 for  Salary and Benefits

Likes

Agree with work life balance but not good culture.

Dislikes

...am work at branch level work. Operations and Sales both are differently working. Operations people are seating ideal and getting good salary and bonus as well. Pls change the culture otherwise attrition will be higher in future. They are the liability for the organization and if you compare with other organizations, operations people are enjoying a lot. Pls change the culture 🙏

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Full Time

 · 

Other Department

1.0
  •  posted on 20 Jun 2024

4.0
 for  Salary and Benefits

Likes

Very High work pressure Employees Don't Join DCB Bank But it's giving very High salary And you can't not create work life balance, if you do Join facing Work pressure, mental pressure, So pls don't Join

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Dislikes

pressure, mental pressure, work life balance So pls don't Join

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DCB Bank Senior Customer Service Manager Salary FAQs

What is the notice period for Senior Customer Service Manager at DCB Bank in Navi Mumbai?
According to AmbitionBox, 100% of the DCB Bank Senior Customer Service Managers in Navi Mumbai reported a notice period of 3 Months.This is based on 3 responses on AmbitionBox in last 2 years.

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DCB Bank Senior Customer Service Manager salary in Navi Mumbai ranges between ₹4.1 Lakhs to ₹5.3 Lakhs. This is an estimate based on latest salaries received from employees of DCB Bank.