DAZN Customer Support Associate salaries in Hyderabad / Secunderabad

Likes

No likes, work like a slave and take the pay they offer.

Dislikes

All dislikes, one word I can say I toxic environment, no work life balance, extended hours of work, weekend work on demand, unprofessional management.

Likes

NOTHING TO LIKE, FULL OF WORK PRESSURE. THEY WILL MAKE YOU DO 4 PERSON WORK USING 1 PERSON, WORST MANAGEMENT. DAILY WE ARE HANDLING 90 - 100 CUSTOMER WHICH IS HIGHLY IMPOSSIBLE!! SPAIN MARKET CUSTOMER SUPPORT IS VERY WORST COMPARED TO OTHER MARKETS

Dislikes

WORST COMPANY, TOXIC WORK CULTURE, MANAGER IS A WASTE FELLOW ON ENTIRE EARTH IN SPAIN CUSTOMER SUPPORT, NO PROPER MANAGEMENT, NO HEAD COUNT AT ALL, THIS WORST MANAGEMENT DOESN'T EVEN KNOW THAT THERE SHOULD BE REPLACEMENT BROUGHT WHEN SOMEONE IS LEAVING THE COMPANY OR WHEN THERE IS NO HEAD COUNT!!

Likes

NOTHING TO LIKE HERE, FULL OF WORK PRESSURE, SPECIALLY IN SPAIN CUSTOMER SUPPORT, NO HEAD COUNT, WHEN THE CUSTOMER SUPPORT IN SPAIN COUNTRY IS REMOVED COMPLETELY AND THE WORK LOAD IS FALLING O. THE HYDERABAD BRANCH CUSTOMER SUPPORT, THIS WORST MANAGER, TEAM LEADERS ARE LEAST BOTHERED ABOUT THE WORK LOAD THEY ARE HAVING, SPECIALLY IN SPAIN RETENTIONS, NO BACKUP OF PEOPLE, NO HEAD COUNT, WORST LEAVE POLICY, WORST PLANNING FROM WFM TEAM AS WELL!! NO PROPER SCHEDULING!!

Dislikes

EVERYTHING HERE IS WORST, SPECIALLY IN SPAIN CUSTOMER SUPPORT, WORST MANAGEMENT, WORST QUALITY AND TRAINING TEAM AS WEL IN SPAIN. PRIYANKA FROM QA, SPAIN TEAM WHO DOESN'T HAVE MUCH KNOWLEDGE ABOUT HANDLING CUSTOMERS, UNDERSTANDING CUSTOMER POINT OF VIEW WILL TEACH THE EXPERIENCED CANDIDATES WHO HAVE EXPERIENCE IN CUSTOMER SUPPORT FOR MORE THAN 3 YEARS?? SERIOUSLY?? SHE IS A FRESHER WHO DOESN'T HAVE MUCH KNOWLEDGE ABOUT CUSTOMER SUPPORT IS IN QUALITY TEAM AND ALWAYS UNDER HIDEOUT INSTEAD OF GIVING FEEDBACK TO AGENTS, SHE ONLY KNOWS TO SIMPLY MARKING DOWN RATHER THAN GIVING NECESSARY FEEDBACK AND SHE BOASTS HERSELF AS QUALITY AND TRAINER, SHE DOESN'T EVEN GIVE ANY FEEDBACK PERSONALLY, UNFORTUNATELY SHE IS IN QUALITY AND TRAINING FOR SPAIN MARKET!!

Likes

DAZN is a streaming Platform in which it allows all of it's employees to access and experience all of its Devices and Gadgets to work and for Sports FANs it is going to be a DREAM job for them.

Dislikes

As it is a Product Based company the work timings is not feasible and you have to be in office to ensure the Delivery goes on without any issues forgetting about the time and situations you have.

Likes

Nothing

Dislikes

One of the worst management from "IVY". All QA members become Tech Managers, don't even know how the development works. Expecting to complete every thing instantly like magi. Prepare for night-out till 4-5am Even after doing the hard work, don't expect any job guaranty. One call from HR & pack everything. No Compensation no nothing.