CSC Senior Service Desk Analyst salaries in India

Likes

Office premises

Dislikes

Politics, lazy local management, too much ego, no or very less hike, peanut bonus (not even one month's salary). They hire professional showing fancy JD and make them do documentation work

Likes

Nothing is good because of bad managers and management.

Dislikes

... and management lack experience in handling process and making proper decisions. Attrition is very high due to this and they are trying to retain by giving retention bonus and other offers but for no good.

Likes

Good learning for fresh or beginners

Dislikes

Not good for experienced people. No clarity or visibility of performance,no clear standards for promotion,salary is average in comparison with peer. Spend money to retain even bad employees which affect the morale of genuine hard working employees. Employees use Outside offers to get a spike in their CTC than based on merit.

Likes

Good management with understanding employees and there work life balance. Lot of learning

Dislikes

Only thing i know from offline sources that there is no salary bracket.. One manager is paid 14 lacs nd other cud be paid 20 lacs as well.

Likes

- Friendly people and always supportive team to go about day to day tasks - One can learn a lot from trainings conducted in house - Good WFH policy - Employee friendly culture

Dislikes

- Day can stretch a bit long frequently - Pay is not standardized - Promotion seems bit out of way, people get promoted easily without actual work but few working honestly do not get properly rewarded